system
September 24, 2013, 5:41pm
1
Dear all,
Yesterday i closed my laptop like i always do.
But this morning when i tried to start it up, it went straight to startup repair. After doing that for more then 15 times ive had enough.
i have alot of important documents and files that i wish to keep.
This is the message i get from diagnostics and repair details:
File: \Windows\System32\Drivers\aswVmm.sys
Status: 0xc000000d
Please help me…
i cant start up in safe mode
I cant go back to an earlier know configuration
and i do not have a image file of my system
im running Windows Professional 7 32 Bit
and i was running a free version of AVAST.
thanks in advance.
Are you able to go to command prompt under the repair my computer option ?
system
September 24, 2013, 6:45pm
3
yes i can
the command prompt says:
x:\windows\system32>
system
September 24, 2013, 7:08pm
4
i also made a log using FRST.exe
When trying to post the log here…it exceeded the limit.
you can view my log here:
http://pastebin.com/E6LZXuk3
Could you attach the log as half of it appears to be missing
system
September 24, 2013, 7:24pm
6
Essexboy…!!
it worked…i continued from this thread: http://forum.avast.com/index.php?topic=130961.0
ive loaded your fixlist ( from the notepad) and it works…!!
iam in…!
your fast replies and your expertise is very very very appreciated…!!
thank you thank you thank you…
The thing to be aware of is that fix removes the service keys for Avast and as the file was corrupt I would recommend a clean install
Lets reinstall Avast
Download Uninstall Utility to your Desktop .
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel
[]Run aswClear
[ ]It will offer to reboot to safe mode … No need to accept that
https://dl.dropbox.com/u/73555776/aswclear.JPG
[*]In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
[*]Press Uninstall
[*]Once complete reboot your system to Normal Mode
[*]Reinstall Avast