Finally got avast! 5 working but...

Avast Free Antivirus / Premium Security
1

… the web shield slows loading of every page (Firefox, Opera and IE tested to a few minutes - even my home page (Google).

i.e. it breaks formatting/layout of most pages by blocking style sheets, scans every image and file loaded - most don’t load at all.

Is the average user supposed to list every filetype and website in exclusions in order to use the web shield? Becasue the way it is now, it makes browsing unusable - even avast! forum.

2

I’m sure not seeing this on my end. I can see a very slight decrease in speed but other wise no problems.

3

I only see this behaviour in XP sp3, not in Windows 7.

an example: this site does not load any images (via style sheet), yet it loads nearly instantly with webshield off (2nd screenshot).

4

What are the URLs and we can try them ?

5

It’s every page, but here are a couple

http://www.hmrc.gov.uk/sa/index.htm

http://www.newbelfastarts.org/

p.s. the network shield scans the exact same files as the web shield.

6

The first site loaded within a few of seconds even on dial-up and looks complete, image1 just a crop of it.

The second took a little longer appears to be laid out correctly and complete, though nothing below the menu on the left and the last entry of latest news, image2.

Firefox 3.5.7.

7

well. I suppose I’m glad you can use the web shield, but doesn’t help much; I already know the problem lies in web shield. Maybe it’s just XP sp3.

p.s. is it ok to ignore the warning about the cyberlink file?

8

does it work if you trie avast repair?

For a repair of avast. Windows, Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

9

Both pages loaded in a fraction of a second. Also, there is a difference between Web Shield and Network Shield. Even though it appears they both scan the same “files”, Web Shield actually checks files while Network Shield actually checks links where files are located. This is very different method.

10

Both pages load OK and display correctly on my XP-Home SP3 system using Firefox 3.5.7 and with all shields active except IM and P2P which I did not install.

I had problems with my first installation of V5 over the top of 4.8, and subsequently after restoring the operation system partition, did a clean install by manually uninstalling 4.8 before installing V5. Was your installation of 5 a clean install?

11

yeah it’s actually always been a mystery to me that the avast webshield, already in V4, induces no delay whatsoever ;D

12

Ok, I think I’ve got it.

I had added the avast program files folder to Online Armor’s exclusion list, so I disabled that and lo and behold Avastsvc,exe tried to access web. It’s all working now!

Thanks for the replies.

13

;D made my day thanks :wink:

14

If you haven’t noticed I’m using XP Pro SP3.