*** Firefox causes Threat detected alert ***

Just lost 30 minutes of typing because one of the OTL logs was too big. Grr.

Sorry. Basically I am getting a Threat Detected from Avast whenever I load Firefox. Ran Malware bytes. Deleted Malware.Trace and PUM.Bad.Proxy. Next ran OTL. OTL.txt is 184kb. Extras.txt is 76kb.

I can type out the exact reference from Avast if that would help. It is described as a URL:Mal. The Process is firefox.exe.

What’s my next step? Thanks very much to everyone in advance! fritz

You would be needing to attach those logs (MBAM/OTL) for review.

If the OTL logs are too large, break them in 2, then make 2 separate posts.

Here are the OTL and Extra logs.

Here is the MBAM log - thought it had been deleted…

your malwarebytes log say you are running MBAM version 1.28…and database 1134…this must be years old ? ::slight_smile:

it should be version 1.60 and database 2012.02.08.06…and you only have to run a quick scan

or are you posting an old log ?..as the scan date indicate 2008!

Oh crap, you’re right, let me look…

OK got it. My apologies. You’re basically dealing with a musician here. cringe

I should imagine that you will get the same problem with IE - Let me know if the problem persists after reboot

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - Reg Error: Value error. File not found O3 - HKLM\..\Toolbar: (no name) - {4A1C6093-14F9-44D7-860E-5D265CFCA9D9} - No CLSID value found.

:Files
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Affirmative with IE as well.

Affirmative with both IE & FF after re-boot.

Will re-run OTL after supper.

Thank you, all of you.

I will need to recheck the Host file as that is where the problem was - If OTL failed to reset it I will use another tool

OK, first attempt hung the computer. Even Ctrl-Alt-Del wouldn’t work - had to use the reset button.

Trying again…

Yes, same outcome. Computer locked up tighter than a drum.

Still getting the “Threat detected.” warning also.

Can we try something else?

Thanks, Buzz (fritz)

OK lets try the MS fixit http://support.microsoft.com/kb/972034 just press the button and let the programme run

If that fails I will force delete it and create a new one for you

OK, back, finally.

DL’d the msi file from MS. Ran it and I think we’re good! Amazing, thank you so much!

As a way of saying thanks, I am offering my services to anyone who is thinking of buying an acoustic guitar. For free, I will assess your interests with regard to playing style, budget and other preferences and make several recommendations regarding make & model of guitar. This offer has no time limit.

Disclaimer: I do not work for a guitar maker or in a music store. I do have a comprehensive knowledge of what’s out there and I’m fairly sure I can steer you toward the guitar of your dreams. OT, I know - thanks again. Buzz (fritz)

OK once you are happy then let me know and I will remove my tools

Yes, I am happy - many thanks!

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[
]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
[] Go to this site and click Do I have Java
[
] It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave: