Firefox doesn't start in sandbox with Avast 5.0.545

sounds like it’s an x64 issue… ???

hmm…that’s not good, not easy to solve I suppose, but again, allowing internet access to all sandboxed software is a temp fix…it will just work like it use to, before these settings existed. >>> may be the issue is just there, that allowing only “web browsers” to connect doesn’t include subsequent processes connections, like plugins…but why just on 64 bit systems? and the thing is that they don’t load, so I can’t see the relation with connectivity.

Gargamel360, can you confirm that ???

Greetz, Red.

Seems so, yeah. Loaded Firefox 3x with “allow all” checked, loaded flash every time :slight_smile:

windows vista 32 bit service pack 2

greats

rnuis

Hi VLK,

Just wondering since first time avast release with sandbox, i already implemented to my IE but sometime if we ran under virtualization of avast my IE become very slow and sometime become hang and stuck.

And today i am tried it again to my Firefox 3.6.3, this happened too with my firefox.

I am using Lenovo 3000G230 with specifications :

Intel Core 2 Duo T5900 2.20Ghz
RAM 2 GB
OS Windows 7 Home Premium

But after i released my firefox from sandbox, then my firefox can ran normal again.

Why this could happened?

cheers,

I just came too the conclusion that Internet Explorer 8 in the Sandbox also Doesn’t work i get the same error as in Firefox ??? :cry:
Do i need too do a fresh install because i did now a version upgrade from 507 too 545?

did a fresh install and this also doen’t work too solve the problem very strange is this because with the 507 version i had no problem with this

rnuis, what’s your OS + ServicePack? Do you use 32-bit or 64-bit OS? Thanks.

Windows Vista 32 Bit Service Pack 2

All the programms i run in the Sandbox don’t work and when i run it ou off the Sandbox they work??? Is my computer save at this moment??

can’t anyone from Avast help me with this Sandbox problem?? Or do i need too go back too version 507??

Can you please run a sandboxed app and when you’ll receive the error message, just don’t click OK, but run “Task Manager”. Go to Processes tab, find that running process (e.g. firefox.exe), use right-click and choose “Create dump file”. Please upload the file on our ftp: http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=18. I tested it under Vista SP2, but I haven’t seen any problems. I’ll look at dump, what’s wrong in your system, thanks a lot!

I created a Dump file off Firefox and uploaded it too your server (I think that i have done it because i’am a beginner) can you please tell me i’ve you recieved it?

Greats

Got it, thanks.

OK Great thanks for the reply i hope you got a solution for this and my Avast 5 Sandbox, i hope you wi’ll reply soon.

Hey PK,

Do you know anything more about the problem with my Sanbox of research my Dump File from firefox that i send you??

Greats,

rnuis

rnuis: The problem was caused by incompatibility issues between avast and c:\windows\system32\guard32.dll (this library modifies process image incorrectly and Vista loader is very strict in this case). I found out this file is part of Comodo Firewall and/or Comodo IS. I’ll need to look more deeply.

Ok, i had Comodo firewall in the past so i hope you can solve this for me or know how too remove the old Comodo files.
Thanks.

Greats,

rnuis