Firewall cannot be switched ON

i have installed 5.0.677 version of avast anti virus. the problem i am facing is the firewall cannot be switched ON. what exactly is the problem and how can it be started. before using the full version of avast i have tried the free version for more than 3 months and was very much satisfied with it. kindly guide me…

Thanks to avast… my problem was resolved by remote access. thanks to ur technicians …

Do you know what the problem was and how it was resolved as it might help others in the future ?

I take it that this was the AIS (Avast Internet Security) version of avast as that is the only version of avast with a firewall ?

Welcome to the forums

I would certainly like to know how this was solved as I’m still running AIS without the firewall. :cry:

Why? Doesn’t a reinstallation solve it?

Bob, why do I see an  in your signature?

My computer was working fine with Free Version, upgraded to full suite, firewall not installing … free tech said for a mere $170 US they can fix all my software problems. They said “don’t take to tech, they will cost just to look at your computer, let us help” … 6 hours later, nothing on the suite works and they are still tinkering with it (and yes I am chained to it while they work on it)… I think they are holding out until I pay them, the day started out without the firewall … now nothing on the suite works. Buy symantec or AVG.

Why are you posting twice the same?
Why are you hijacking this thread?