Possibly … Do you have a USB to transfer programmes to and fro ?

Please download MiniToolBox, save it to your desktop and run it.

https://dl.dropbox.com/u/73555776/minitoolbox.JPG

Checkmark the following checkboxes:

[]Flush DNS
[
]Report IE Proxy Settings
[]Reset IE Proxy Settings
[
]Report FF Proxy Settings
[]Reset FF Proxy Settings
[
]List content of Hosts
[]List IP configuration
[
]List Winsock Entries
[]List last 10 Event Viewer log
[
]List Installed Programs
[]List Devices
[
]List Users, Partitions and Memory size.
[*]List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using “Reset FF Proxy Settings” option Firefox should be closed.

THEN

Download OTL to your Desktop
Secondary link

[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif

[*]Select All Users
[*]Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir “%systemdrive%*” /S /A:L /C
CREATERESTOREPOINT

[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs