I bought a Avast license, and had installed it, but a couple days ago my firewall stop working. The icon warns me, i click on it, open the program window, and it tells me to click on the correct button. I do that, but the program says the firewall it’s not available. And that´s it. Any of you have some clue, of what´s happening? Sorry for the baaad english, but the avast suport sucks and nobody could help me yet. Thanks
do you mean avast firewall?
- Which avast!..?? (Free/Pro/IS)
- Which version…??
- OS…?? (32/64 Bit…? - which SP…?)
- Other security related software installed…??
Hi,
may you find your own language.
http://forum.avast.com/index.php?board=21.0
Please complete the information.
Avast 7 Internet Security
version 120514-1
windows 7
No other antivirus installed
Thanks
Did you try to repair Avast! ?
Start > Programs and Features > Avast > change " Choose repair " last on the list. Reboot.
If it does not fix it, you can always reinstall Avast! from scratch:
Install from scratch:
Very important to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.
http://singularlabs.com/uninstallers/security-software/
Download and save to your desktop aswclear : http://www.avast.com/uninstall-utility
Download and save a fresh copy of Avast!. Be sure to have your lincense handy if running a paid version:
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Use aswclear.exe in safe mode for any Avast! you may have had before. eg v 5, v 6, and then for v. 7. Reboot after each uninstall.
Reinstall fresh copy of Avast!