Firewall

I bought a Avast license, and had installed it, but a couple days ago my firewall stop working. The icon warns me, i click on it, open the program window, and it tells me to click on the correct button. I do that, but the program says the firewall it’s not available. And that´s it. Any of you have some clue, of what´s happening? Sorry for the baaad english, but the avast suport sucks and nobody could help me yet. Thanks

do you mean avast firewall?

  • Which avast!..?? (Free/Pro/IS)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??

Hi,

may you find your own language. :wink:
http://forum.avast.com/index.php?board=21.0

Please complete the information. :slight_smile:

Avast 7 Internet Security
version 120514-1
windows 7
No other antivirus installed

Thanks

Did you try to repair Avast! ?

Start > Programs and Features > Avast > change " Choose repair " last on the list. Reboot.

If it does not fix it, you can always reinstall Avast! from scratch:

Install from scratch:

Very important to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.

http://singularlabs.com/uninstallers/security-software/

Download and save to your desktop aswclear : http://www.avast.com/uninstall-utility

Download and save a fresh copy of Avast!. Be sure to have your lincense handy if running a paid version:

http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe

Use aswclear.exe in safe mode for any Avast! you may have had before. eg v 5, v 6, and then for v. 7. Reboot after each uninstall.

Reinstall fresh copy of Avast!