CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

014-08-12 18:47 - 2014-08-12 18:47 - 00380416 _____ () C:\Users\Mario\Downloads\9c3ihcqj.exe HKU\S-1-5-21-3704673316-3549775205-2259345760-1001\...\Run: [Video Performer63615.exe] => "C:\Users\Mario\AppData\Local\Temp\Video Performer63615.exe" /XML="C:\Users\Mario\AppData\Local\Temp\D835.tmp" /ROS /STP=0:2 <===== ATTENTION 2014-08-12 18:47 - 2014-08-12 18:47 - 00380416 _____ () C:\Users\Mario\Downloads\9c3ihcqj.exe EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

https://dl.dropbox.com/u/73555776/mcshield%20unhide.JPG

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

thank you essex boy
Attached the required logs
But after running MC shield I have lost all the file infected (my personal pictures :-[ )

Did you check the unhide option on MCShield ?

If not do so now and insert the drives again

I think so… look the attached file (first picture).
In the second picture you can see a print screen of one on my device in which all the folder look like application after running MC shield.

Mario

I forgot the attached file :-[

It looks as though the pictures may have been infected beyond cleaning

file replicators have been found

How is the computer behaving now

What do you mean when you say “How is the computer behaving now”

I have to scan it with antivirus?

Are you having any problems, alerts from Avast etc…

Yesterday I scanned my notebook with avast and attacched the results. Avast automatically resolve the problem.
What is the next step?

Thank you in advance

Mario

Is your machine acting normally now?

You need to wait for Essexboy to come on the forum, which will be much later; please be patient. But let us know how your machine is acting now. Thank you.

No more issues on my notebook notice by avast.

Ok, I will wait.

Thank you

Mario

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: