[FIXED] How to clear all "Trusted SIM" lists without SIM?

Avast Mobile Apps Avast Anti-Theft for Android
1

Hello,

I use my phone with mainly Wi-fi only. Some days ago I inserted a SIM card to update it, and after update I removed the SIM.
Now everytime I activate my phone Theft-Aware alerts “This phone has lost or stolen”.
However I can’t reset “Trusted SIM” list because of “No SIM card present” message.

So here is my question: how to clear “Trusted SIM” lists without SIM card?
Or is there any ways to stop this alert without Anti-Theft disabled?

2

in anti-theft user interface press the menu button and select “clear sim list”

3

This results “Error: No SIM card is present in the device”…

4

hm yeah thats problem. we will fix that for next update.

5

Then I’ll wait for the next update :slight_smile:

Thanks!

6

You’re welcome!

7

With today’s update 2.0.2627, problem is fixed! 8)

Thank you!

8

Sorry by reopenning this thread, but there is a way to clear or edit the list remotely using the web interface?

Thanks in advance!

Regards,

Maurício.

9

no its not supported in web interface at this point in time.

10

Thanks.

11

I get the same error while simulating the theft event. I am using the latest version. Any suggestions please. Thanks.

12

What is your problem?