Flyff BSOD caused by Avast

Avast Free Antivirus / Premium Security
1

Hi guys,
My problem is that avast seems to be killing a process when I launch flyff.
I can load up the launcher, but when the game actually starts I get a BSOD with the code 0x00000f4 “A process or thread crucial to system operation has unexpectedly exited or been terminated.”
I have added the path to the game to the exclusions list on both the file system shield and the one in general settings which worked until I restarted my computer, then the problem came back.

Genuinely confused as to why this is happening, and I know its Avast because when I unistall it the game works fine :frowning:

I’m running windows 7 x64 with Avast Free 7.0.1456

Help me out guys :slight_smile:

Lukeylad118

2

Create zip file and add mini/full dump files,send ZIP file to Avast team/lab via FTP. (don,t forget to rename ZIP file with unique name-your nick avast BSOD…)

Code: [Select]
ftp://ftp.avast.com/incoming/

FTP program= http://filehippo.com/download_filezilla/

3

Where do I find this dump file?

4

This is a consistently reproductible error, and has been happening to a wide variety of FlyFF players.

There seems to be no solution sans uninstalling Avast 7.

Avast 6 does not produce this error.

I have added 3 minidumps to the FTP for inspection. My shields were off every time the BSOD occured, regardless if i set an exception or not.

I’d rather keep my version 7 than downgrade or uninstall completely.

5

→ \windows\minidump

6

1:
Minidump file(s)=Start-My Computer Local drive (C)-Windows-MiniDump
Fulldump file(s)=Start-My Computer Local drive (C)-Windows(and look for fille called Memory)

2:
Open Avast-Maintenance-Support-Generate SupportPackage(select all lines) and press Generate Now. Rename zip file with unique name (your nickname BSOD error version of Avast (free,pro,ais)) and send it to Avast team/lab via FTP. (Reply 1)

PS:Don,t forget to post your comment here on Avast forum after you send zip file to Avast (Sent to Avast)

7

Hi!
Try to disable behavior shield or other shields, if it helps. Please let me know, if it helps.

8

Disabling shields does not help.

9

This doesn’t work :frowning:
I just uploaded my zipped file now.

Also I managed to find the problem report generated by Windows.
Source
Windows

Summary
Shut down unexpectedly

Date
‎13/‎07/‎2012 3:44 PM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Extra information about the problem
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007E22B30
BCP3: FFFFFA8007E22E10
BCP4: FFFFF8000378F510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0xF4_WerFault.exe_IMAGE_wininit.exe
Server information: 998a6379-ab54-4a1b-9443-c906b1ed6af4

10

How long does it usually take for a response from avast when you’ve uploaded the file?

11

A while, by the looks of it. Guess that’s what you get for a free service.

12

Posting again as issue is still not resolved and is being buried under less critical issues.