Followed the logs guide because of constant malware being detected by Avast

system · 2015-06-23T18:43:16.000Z

Hello!
Please help me out here.
I followed the guide for the logs and attached all the files in this topic.
Appreciate it very much thank you.

DavidR · 2015-06-23T18:59:23.000Z

One of the qualified malware removal specialists was looking at this topic - presumably he is analysing your logs.

essexboy · 2015-06-23T19:31:41.000Z

You still appear to have Norton/Symantec running on the system I would recommend that you uninstall it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: ShellIconOverlayIdentifiers: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File ShellIconOverlayIdentifiers: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File ShellIconOverlayIdentifiers: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File ShellIconOverlayIdentifiers-x32: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File ShellIconOverlayIdentifiers-x32: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File ShellIconOverlayIdentifiers-x32: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File 2015-05-26 11:34 - 2015-06-17 15:14 - 00000000 ____D C:\ProgramData\2f016a4c00007f09 2015-05-26 11:22 - 2015-05-26 11:23 - 00000000 ____D C:\Users\john\AppData\Local\Chromium Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-06-23T19:54:42.000Z

Hello.
This is the fixlog that came up after i pressed fix.
When i pasted the text into the notepad and saved it as fixlist.txt onto the same place where FRST is i wasnt supposed to do anything with it afterwards correct? I just had to open FRST and hit fix and that was it? And now after my computer restarted the fixlist.txt is gone.
Thank you~

system · 2015-06-23T19:56:20.000Z

Wait how do i attach my fixlog? Sorry I dont see an option for attach files when i hit the reply button

system · 2015-06-23T19:57:19.000Z

Fix result of Farbar Recovery Scan Tool (x64) Version:21-06-2015 01
Ran by john at 2015-06-23 15:41:36 Run:1
Running from C:\Users\john\Desktop
Loaded Profiles: john (Available Profiles: john)
Boot Mode: Normal

fixlist content:

CreateRestorePoint:
ShellIconOverlayIdentifiers: [ SkyDrive1] → {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers: [ SkyDrive2] → {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers: [ SkyDrive3] → {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive1] → {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive2] → {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive3] → {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 → No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 → No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 → No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 → No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 → No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001 → No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 → No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 → No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
2015-05-26 11:34 - 2015-06-17 15:14 - 00000000 ____D C:\ProgramData\2f016a4c00007f09
2015-05-26 11:22 - 2015-05-26 11:23 - 00000000 ____D C:\Users\john\AppData\Local\Chromium
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

Restore point was successfully created.
“HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrive1” => key removed successfully
HKCR\CLSID{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found.
“HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrive2” => key removed successfully
HKCR\CLSID{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found.
“HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrive3” => key removed successfully
HKCR\CLSID{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found.
“HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrive1” => key removed successfully
HKCR\Wow6432Node\CLSID{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found.
“HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrive2” => key removed successfully
HKCR\Wow6432Node\CLSID{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found.
“HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrive3” => key removed successfully
HKCR\Wow6432Node\CLSID{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value removed successfully
HKCR\CLSID{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value removed successfully
HKCR\CLSID{2318C2B1-4965-11D4-9B18-009027A5CD4F} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value not found.
HKCR\CLSID\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value not found.
HKCR\CLSID\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{2318C2B1-4965-11D4-9B18-009027A5CD4F} => key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{318A227B-5E9F-45bd-8999-7F8F10CA4CF5} => value removed successfully
HKCR\CLSID{318A227B-5E9F-45bd-8999-7F8F10CA4CF5} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value not found.
HKCR\CLSID{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value not found.
HKCR\CLSID{2318C2B1-4965-11D4-9B18-009027A5CD4F} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value not found.
HKCR\CLSID\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => key not found.
HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value not found.
HKCR\CLSID\Toolbar: HKU\S-1-5-21-1048569750-370400452-1097956195-1001-{{2318C2B1-4965-11D4-9B18-009027A5CD4F} => key not found.
C:\ProgramData\2f016a4c00007f09 => moved successfully.
C:\Users\john\AppData\Local\Chromium => moved successfully.

========= reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========

The operation completed successfully.

========= End of Reg: =========

========= reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========

The operation completed successfully.

========= End of Reg: =========

========= RemoveProxy: =========

HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully
HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully
HKU\S-1-5-21-1048569750-370400452-1097956195-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully
HKU\S-1-5-21-1048569750-370400452-1097956195-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully

========= End of RemoveProxy: =========

========= bitsadmin /reset /allusers =========

BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

Unable to cancel {B7D9D552-4EF8-422B-B8E4-E4A9EC7D67B3}.
Unable to cancel {47C81062-9CD6-4548-ABA5-8223552F1477}.
Unable to cancel {CB880232-1B17-4477-A2D2-ED695E9F93C3}.
Unable to cancel {625BC200-D969-4B05-9D55-7E81ACF820AE}.
Unable to cancel {13E68EF8-7985-4DCB-9E2C-63392F2A7E1A}.
Unable to cancel {DCE13876-DF8B-45D0-9E0C-642C816DBC7F}.
{FA894431-6EB4-435A-BBB1-C206607F5859} canceled.
{B466F022-D603-4BDF-A468-453018D5B31E} canceled.
{2EF82D28-5855-45AA-BFC1-41474B0533A9} canceled.
{24DDBE72-A5A6-4386-8910-9EFE6FB40E7B} canceled.
{00999A24-36AF-4C63-BBB2-0AA0E1D02DB2} canceled.
{7C21C873-6DB3-402B-AF35-9EB49E9D38CB} canceled.
{65F27D71-994C-45B3-9166-5E84BBADDC12} canceled.
{E7FF4A43-D08C-4BE0-85DC-368582CCD0E2} canceled.
{6CC878F9-576B-4B34-8FE0-7CF918D2EEA8} canceled.
{5704A41A-2EE5-4B5A-A176-23A1DE114476} canceled.
{4030F4D3-DFA8-4404-82C9-24416CC9C4B4} canceled.
{26591682-996D-4444-A2F7-D99965F0D18B} canceled.
{03EECCD5-38C8-4322-B351-44C1C997A378} canceled.
{6BFCDA8A-D033-4D8B-BAC5-DB7226B1BFDA} canceled.
{B6BB0381-4773-4E54-A67B-825380E3D693} canceled.
{CE231017-06DE-4A14-9566-01F25578E58A} canceled.
{14E2101D-E158-4497-9CE1-6100C2B2F387} canceled.
{934E2311-3DB4-4F0F-BECB-90CBC878BB64} canceled.
18 out of 24 jobs canceled.

========= End of CMD: =========

EmptyTemp: => 706.1 MB temporary data Removed.

The system needed a reboot…

==== End of Fixlog 15:42:57 ====

system · 2015-06-23T20:05:58.000Z

Hello here is the adware cleaner txt and the fixlog txt in a notepad form

essexboy · 2015-06-23T20:08:39.000Z

How is the computer behaving now ?

system · 2015-06-23T20:23:08.000Z

it actually seems faster and the pop-ups havent come up yet.
Can i let you know in this same post if it happens again?
But thank you for your time. really appreciate it!

essexboy · 2015-06-23T20:27:09.000Z

Methinks you are now clear

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

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