Forgot my password

somehow avast is not allowing windows media player to access cd information, and making all my file read only, to fix that i need to deactiviated so i can make some changes but i can not do that coz i forgot the password, need help ASAP!!! any advice is welcome

my account is the free one

:locked_with_key: :one: Avast Password (Program Password Protection)

If you enabled a password to open Avast or change settings and forgot it:

:check_mark: No password recovery available

For security reasons, Avast does not allow password reset.

:white_check_mark: Correct solution:

You need to remove and reinstall Avast.

Recommended step-by-step:

Download the official Avast Clear tool
:backhand_index_pointing_right: Avast Removal Tool | Download Avast Clear | Avast

Restart Windows in Safe Mode

Settings → System → Recovery → Advanced startup

Restart now → Troubleshoot → Advanced options → Startup Settings → Safe mode

Run Avast Clear

Select the folder where Avast is installed

Click Remove

Restart your computer normally

Download and install Avast again
:backhand_index_pointing_right: https://www.avast.com

:warning: This removes the password, but also erases old settings.