FotoSketcher False Positive

Viruses and worms
1

I have used FotoSketcher for several years without any malware and Avast! Free keeps quarantining what it thinks is malware. This has only just started to happen. I am highly sceptical that this is actual malware. How can I configure Avast! to allow this application program to run or install? Avast! Free won’t even allow me to run the portable FotoSketcher distributed by PortableApps. Please fix this.

http://i386.photobucket.com/albums/oo307/Davebucket17/VirusChest_zpssxewevtj.jpg

I’ve tried to get Avast! to ignore this and restore and add to exclusions but it doesn’t.

This is the definition update at the time of the problem.

http://i386.photobucket.com/albums/oo307/Davebucket17/Avastdefs_zpsco91dqbs.jpg

I have gone to the FotoSketcher site and downloaded an older version, Avast! lets that run. It’s possible that this problem has been caused by this report:

https://www.herdprotect.com/fotosketcher.exe-8baad5529aa5792d1519c2dc9efc7e666bcc6a3d.aspx

I have already submitted the FotoSketcher 3.20 installer to Virus Total as Panda AV questioned it as well. Virus Total passed it 100% clean.

I’m pretty sure that this is a false positive.

2
How can I configure Avast! to allow this application program to run or install?
You cant, only avast lab can do that

Report false positive here https://support.avast.com > avast virus lab

3

OK, thanks.

4

I’ve submitted a ticket using that link, but it wouldn’t accept my Avast! login password so I had to create a new account with a different email address. I hope this isn’t confusing.

http://i386.photobucket.com/albums/oo307/Davebucket17/avastticketscreen_zps3vgs1qsb.jpg

5

Avast! Customer and Technical Support have now confirmed that this is indeed a false positive. This will be shortly corrected with new update definitions.