I’m using Windows 8, and I have the free version of Avast. I recently noticed that the black screen interface would pop up as a tab occasionally (it’s happened twice now, I don’t recall the first time it happened but it happened today, also sorry I’m not sure what the proper name for the black screen is, it’s where everything shows up as code.) My computer is running as normally with no other issues, but I scanned it and found that I had an infected file (WAXE53.tmp is the file’s name.) Avast said that it was changed at 6/17/15 at 6:45 pm, but I’m not sure if that’s implied when the file became infected or not. The virus Avast claims it is is a Win32:Evo-gen[Susp], which from what I gather is a generic term used by avast. How I got this virus is unknown to me, but if the 17th is the day I got the virus (which I’m not sure it is), then I do recall accidentally clicking on an email in spam, however I was there for less than a second and did not knowingly download anything.
I placed the infected file into the Avast ‘chest’, but what do I do now? I’ve currently running Malwarebytes Anti-Malware and hasn’t picked anything up so far and it’s almost finished scanning. I’m not sure if it’s not picking it up because I have it in the chest. Should I delete this file? How do I phsyically get rid of the virus? I appologize for not being very computer-savy or if I posted this in the wrong place ahead of time.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
The website you posted to help me temporarily turn off the anti-virus doesn’t list any information on Malwarebytes Anti-Malware. How can I turn that one off?