Quick scan always sticks on a screen saying scanning for malware 0% (and yet it also indicates that it is OK having been checked for viruses and malware). Can’t even stop the scan as it doesn’t respond at all.
I have attached a screen shot of the screen.
Have you tried repair and reboot? https://support.avast.com/en-eu/article/Repair-Antivirus
Hi Pondus and thank you, but I have tried that and it makes no difference (other than now the file it has stopped on is C:\Windows\ehome\mcupdate.exe
Do you have any McAfee programs installed?
No, that folder seems to be Media Centre
maybe a uninstall reboot and reinstall help? If not i dont know
Yeah, was hoping to avoid that, but suspect you are right.
Thanks.