Could someone please look at this setup log and tell me if they see anything that could be causing any problems?
I’ll start at the beginning. On July 2, I started getting UPHClean errors in my logs about every three or four days. Around that time, I also installed SP3 and Outpost Firewall 2009. Can’t remember exactly when. At the same time as the UPHClean errors, the computer would start up but then freeze. When I clicked on something, nothing would work. A reboot solved the problem.
On Sept. 8, I realized I had installed SP3 without removing UPHClean first. I uninstalled UPHClean and then reinstalled SP3. Avast and Outpost were both disabled at the time. I did not put UPHClean back on and the errors were gone.
About three days after, I typed in my logon password, hit enter, and the screen froze. Reboot solved the problem. No errors in the event log.
I downloaded a fresh copy of Avast, uninstalled, ran the cleaner, and then installed again. Not getting any errors in the Avast log except one time when I had my internet disabled and it said it couldn’t connect. Outpost Firewall has the anti-spyware and the web control disabled. I cannot find any errors or anything blocked in the Outpost logs. I also have Avast services disabled from filtering in Outpost.
Today, XP froze after completely booting up. Mouse moves but cannot click on anything. Reboot solves the problem. No errors in the event log. Did not see any spike in CPU.
This is my startup log during the freezing.
13.09.2008 17:14:34.000 1221340474 general Server definition(s) loaded for ‘main’: 203 (maintenance:0)
13.09.2008 17:14:34.000 1221340474 general SelectCurrent: selected server ‘Download901 AVAST Server’ from ‘main’
13.09.2008 17:14:34.000 1221340474 internet SYNCER: Type: use IE settings
13.09.2008 17:14:34.000 1221340474 internet SYNCER: Auth: another authentication, use WinInet
13.09.2008 17:14:34.000 1221340474 internet Used server: http://download901.avast.com/iavs4x
13.09.2008 17:14:34.000 1221340474 package LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
13.09.2008 17:14:34.000 1221340474 package LoadPartInfo: jrog = jrog-4b returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartInfo: news = news-4b returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartInfo: program = prg_av_pro-4cd returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartInfo: setup = setup_av_pro-4cd returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartInfo: vps = vps-8091300 returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
13.09.2008 17:14:34.000 1221340474 internet Used server: http://download901.avast.com/iavs4x
13.09.2008 17:14:34.000 1221340474 file GetFileWithRetry: part-vps-8091300.vpu downloaded and verified
13.09.2008 17:14:34.000 1221340474 package Part vps-8091300 was set to be installed
13.09.2008 17:14:34.000 1221340474 package DeleteObsoletePackages: Removed part-vps-8091201.vpu
13.09.2008 17:14:34.000 1221340474 package LoadPartVpu: Loading ‘part-prg_av_pro-4cd.vpu’ returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartVpu: Loading ‘part-vps-8091300.vpu’ returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartVpu: Loading ‘part-news-4b.vpu’ returned 00000000
13.09.2008 17:14:34.000 1221340474 package LoadPartVpu: Loading ‘part-setup_av_pro-4cd.vpu’ returned 00000000
13.09.2008 17:14:34.000 1221340474 package WARN:LoadPartVpu ended on no pInfo
13.09.2008 17:14:34.000 1221340474 package LoadPartVpu: Loading ‘part-jrog-4b.vpu’ returned 00000000
13.09.2008 17:14:34.000 1221340474 package IsFullOkay: jrog-4b.vpu - is okay
13.09.2008 17:14:34.000 1221340474 general Part of license key: ************
13.09.2008 17:14:34.000 1221340474 package FilterOutExistingFiles: 159 & 159 = 0
13.09.2008 17:14:34.000 1221340474 package FilterOutExistingFiles: 159 & 159 = 0
13.09.2008 17:14:34.000 1221340474 package IsFullOkay: setup_av_pro-4cd.vpu - is okay
13.09.2008 17:14:34.000 1221340474 package IsFullOkay: setif_av_pro-4cd.vpu - is okay
13.09.2008 17:14:34.000 1221340474 package IsFullOkay: vps-8091300.vpu - not okay (doesn’t exist)
13.09.2008 17:14:36.000 1221340476 package IsFullOkay: vpsm-8091300.vpu - not okay (doesn’t exist)
13.09.2008 17:14:36.000 1221340476 package IsFullOkay: vpsm-8091300.vpu - not okay (doesn’t exist)
13.09.2008 17:14:36.000 1221340476 package IsFullOkay: jrog-4b.vpu - is okay
13.09.2008 17:14:36.000 1221340476 internet Used server: http://download901.avast.com/iavs4x
13.09.2008 17:14:36.000 1221340476 file GetFileWithRetry: vps-8091300-8091200.vpu downloaded and verified
13.09.2008 17:14:36.000 1221340476 package DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8091300-8091200.vpu, returned 0x00000000
13.09.2008 17:14:39.000 1221340479 package PerformDiff: Ok
13.09.2008 17:15:23.000 1221340523 package DeleteObsoletePackages: Removed vps-8091200.vpu
13.09.2008 17:15:24.000 1221340524 internet Used server: http://download901.avast.com/iavs4x
13.09.2008 17:15:24.000 1221340524 file GetFileWithRetry: vpsm-8091300.vpu downloaded and verified
13.09.2008 17:15:24.000 1221340524 package DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-8091300.vpu, returned 0x00000000
13.09.2008 17:15:24.000 1221340524 package DeleteObsoletePackages: Removed vpsm-8091201.vpu
13.09.2008 17:15:24.000 1221340524 package Transferred: files 5, bytes 76879, time 1843 ms
13.09.2008 17:15:24.000 1221340524 package Retries: total 0, files 0, servers 2
13.09.2008 17:15:24.000 1221340524 package Submit: files 0, bytes 0, time 0 ms
13.09.2008 17:15:24.000 1221340524 package Submit success: files 0, bytes 0, time 0 ms
13.09.2008 17:15:24.000 1221340524 internet Sending stats ‘http://download901.avast.com/cgi-bin/iavs4stats.cgi’: 00000000 204
13.09.2008 17:15:24.000 1221340524 file NeedReboot=false
13.09.2008 17:15:24.000 1221340524 general Return code: 0x20000000 [Something done]
13.09.2008 17:15:24.000 1221340524 general Stopped: 13.09.2008, 17:15:24
WinXP SP3
1G RAM
Avast 4 Pro 4.8.1229
Outpost FW 6.5.2358.316.0607
SuperAntiSpyware (on demand)
SpywareBlaster