Full system scan finds an alarmingly large amount of files "unable to scan"- 25k

Avast Free Antivirus / Premium Security
1

Hello

I ran a full system scan and it resulted in many, many files “unable to scan” (25,051). What alarms me is that when I ran the full system scan a few months ago, it resulted in far fewer files “unable to scan”. In November it was 463, now it’s over 25,000.

I understand that some files are password protected- but the huge increase seems worrisome, and I certainly haven’t password protected that many files. It says no files are infected however.

Also, maybe it’s because it’s the free version, but I don’t see a list of the files “unable to scan” anywhere- I can’t see their names.

Any help is appreciated!

Thank you

2

How do I handle files that avast! can’t scan? https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/

if you tell us the location of the files …full file path … we may be able to tell you what they are

3

At the bottom of the scan section is a link > Scan history click that
Select the scan you are interested in and then click detailed report

4

questions about files that cant be scanned is the most frequently asked in the forum, so lots of info if you forum search … especially in older topics

many programs password protect there files, usually security programs but also others like adobe…

if you run CCleaner i guess many of those files will be gone…

5

Thanks

I don’t have a scan history in my version. It’s Avast Mac Security 2015. So I can’t find the file paths.

My question is, doesn’t it seem odd that “unable to scan files” went from 463 for 3 straight months to over 25,000?

6
My question is, doesn't it seem odd that "unable to scan files" went from 463 for 3 straight months to over 25,000?
maybe not .... deepends what they are. in PC they are often located in a temp/cache folder and many are gone after a cleanup

Try posting / asking in avast for Mac forum section :wink: https://forum.avast.com/index.php?board=5.0

there is CCleaner for Mac https://www.piriform.com/mac/ccleaner