Full Virus Scan Not Working

My PC became very slow this morning and I was worried about a virus as Avast said it could not connect. I restarted my PC and now when I hover over the Avast logo it says I’m up to date, it finally did a smart scan which says I’m protected and I seem to have current version of 170422-0 and I did the EICAR test which it blocked so no malware stopping the virus scanner. However when I try and do a full virus scan it just stays at 0%? Help, sorry I’m not computer literate, so any ideas?

As has been told in many other threads already, there is a problem with showing the scan progress.

Ok, sorry didn’t see that one. Did have a look.

Nothing to be sorry about. You aren’t expected to live on this forum an realize everything that’s on this forum. :slight_smile:
The search function on this forum also leaves a lot to be desired. :frowning:

I left it on all night and this morning it was still at 0%. I dont think its a problem with scan results ‘not showing’ because if it was just a GUI problem, surely after 8 hours the scan would be done?

Keli, please start your own thread and provide details.