Generic18.xud I.E and Chrome wont work

My computer was infected with a virus. I ran Malwarebytes and AVG and I still cant get rid of whatever it is. When I open chrome or IE it says “cannot display webpage” I have google as the default homepage on both. When i run Firefox it goes ok except a script editor keeps appearing asking me to debug the page.

The AVG virus checker keeps telling me that GENERIC18.XUD is trying to run a setup.

Does anyone out there know what virus / malware this is and how to get rid of it?

thanks in advance

Do you have avast and AVG installed ?

Just AVG, when i tried installing Avast i kept getting a blue screen and the OS crashes which I am assuming is the virus trying to stop me from getting rid of it?

Everytime I go to the avast links through google in Firefox now the virus is sending me to other websites

Hi there let me see what you have

http://www.geekstogo.com/misc/guide_icons/gmer.png
GMER Rootkit Scanner - Download - Homepage
[] Download GMER
[
] Extract the contents of the zipped file to desktop.
[*] Double click GMER.exe.

http://img.photobucket.com/albums/v666/sUBs/gmer_zip.gif

[*] If it gives you a warning about rootkit activity and asks if you want to run a full scan…click on NO, then use the following settings for a more complete scan…
[*] In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED
[] IAT/EAT
[
] Drives/Partition other than Systemdrive (typically C:)
[*] Show All (don’t miss this one)

http://www.geekstogo.com/misc/guide_icons/GMER_thumb.jpg

Click the image to enlarge it

[*] Then click the Scan button & wait for it to finish.
[*] Once done click on the [Save…] button, and in the File name area, type in “ark.txt”
[*]Save the log where you can easily find it, such as your desktop.
CautionRootkit scans often produce false positives. Do NOT take any action on any “<— ROOKIT” entries
Please copy and paste the report into your Post.

THEN

Download OTL to your Desktop

[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select Scan all users
[*]Under the Custom Scan box paste this in


netsvcs
%SYSTEMDRIVE%*.*
%systemroot%\Fonts*.com
%systemroot%\Fonts*.dll
%systemroot%\Fonts*.ini
%systemroot%\Fonts*.ini2
%systemroot%\Fonts*.exe
%systemroot%\system32\spool\prtprocs\w32x86*.*
%systemroot%\REPAIR*.bak1
%systemroot%\REPAIR*.ini
%systemroot%\system32*.jpg
%systemroot%*.jpg
%systemroot%*.png
%systemroot%*.scr
%systemroot%*._sy
%APPDATA%\Adobe\Update*.*
%ALLUSERSPROFILE%\Favorites*.*
%APPDATA%\Microsoft*.*
%PROGRAMFILES%*.*
%APPDATA%\Update*.*
%systemroot%*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu*.lnk /x
%systemroot%\system32\config\systemprofile*.dat /x
%systemroot%*.config
%systemroot%\system32*.db
%PROGRAMFILES%\Internet Explorer*.dat
%APPDATA%\Microsoft\Internet Explorer\Quick Launch*.lnk /x
%USERPROFILE%\Desktop*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach all logs