Hi this is very hard to remove from 8.1 as we cannot locate the loading point
Clear Cache/Temp Files
Download TFC by OldTimer to your desktop
[*] Please double-click TFC.exe to run it. (Note: If you are running on Vista, 7 or 8 right-click on the file and choose Run As Administrator).
[*]It will close all programs when run, so make sure you have saved all your work before you begin.
[*]Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
[*]Once it’s finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
THEN
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CMD: ipconfig /release
CMD: netsh int ip reset
CMD: ipconfig /renew
CMD: DEL %TEMP%\*.* /F /S /Q
CMD: RD /S /Q %TEMP%
REBOOT:
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
We are having problems with this and windows 8.1 as we have not yet been able to locate the load point
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Could you download and run Kaspersky pure trial from here http://www.kaspersky.co.uk/free-trials/pure
This is similar to AVP but is win 8.1 compatible
It will offer to remove Avast skip that and set the Avast shields to off for one hour
Once Kaspersky has installed you will see this screen
At the moment it looks great! 50min are over and i still haven’t an alert. I hope the problem is solved but i let you know if it appears again. Thanks a lot for your amazing support!
Is it even possible that the infection is over now? It’s a bit weird because kaspersky didnt delete any files…