I was downloading some mod packs and avast suddenly came up with a pop-up I had never seen before.
This told me that the download was new so Avast thought it might be dangerous.
Because obviously anything new is dangerous.
Of course I thought this was another of Avast’s expansive collection of useless alerts and I just hit OK.
This blocked the mirror website and download, and I spent thirty minutes alone searching the forums and google for solutions and scanning over the Avast interface looking for a way to unblock this download to no avail.
So, instead of wasting time asking for assistance on a forum, since any time I do that the replies are always “It’s your fault, not (insert program name here)”, I uninstalled Avast completely and went to re-install it.
Then I got the message as I was installing Avast again saying that there were corrupted Avast files on my computer and that I shouldn’t install Avast until “You fix your computer”(direct quote from the pop up error).
So, instead of “fixing my computer” that doesn’t need fixing, I instead removed all traces of Avast from my computer and will never be downloading it again.
Thanks.
I guess this makes you feel better. It certainly doesn’t help you or any one else.
You also didn’t give sufficient information for any one to attempt to help you solve the problem if one even exists.
Sufficient information? Like Avast blocking a website and the fact that I was unable to remove it from Avast’s database regardless of going through every tab in the interface multiple times and clicking every “Advanced Options” link at least twice just in case I missed the super secret location that Avast hides away anything it deems dangerous? I’m pretty sure I covered all of that in my first post in more basic terms.
Look, I understand. Avast is antivirus for people that don’t know how to use the internet without downloading every virus known to man. This means it is not meant for me. I know how to use the internet and don’t need a program telling me something is dangerous when it obviously isn’t.
Did it not take a hint when I kept going back to the blocked page repeatedly hoping beyond hope that a pop up would appear saying “This page is blocked by Avast but you seem to have great interest in returning and since we can find nothing wrong with the site, would you like to unblock it?”
That would be marvelous, but instead all I see is “Page not available”.
It’s nice that Avast provides a program, regardless of how basic it is, for free that allows people to feel safe on the internet. It’s just sad that they treat their users like idiots and childproof their program.
Well you can at your own risk exclude the website in the avastUI > Settings > Active Protection > Web Shield - click the sprocket icon (settings) > Exclusions and add it to the URLs to exclude.
But what is better is to have it investigated:
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you can give the URL (changing the http to hXXp, so the link isn’t active) and malware name here and someone can investigate (this is the kind of information Bob was suggesting).
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you can report it to avast for validation using this contact form:
http://www.avast.com/contact-form.php?loadStyles
This however, would have to be fairly clear that it is a false positive (sites can get hacked) otherwise the review may not change anything and why the investigation side is advised.
By doing steps 1 & 2 you are helping yourself and other avast users that might also be using that site.
You misunderstand.
This is not a dangerous site. It is not a site blocked by all of Avast.
I was downloading from a mirror link when Avast showed a warning saying I had never downloaded from the site and what action I would like to take.
Usually these default to “continue download” or something similar so I just clicked okay, not noticing that the selection was actually set to “This is a dangerous site, make sure I can never come back here again even if it means the salvation of the entire human race”
I’m paraphrasing obviously, but you get what I mean…I hope.
I mean, after that last reply I really have to hope you understood what I mean.
There was nothing and is nothing wrong with the site I accidentally blocked. Avast wasn’t flagging it because it was dangerous.
Avast was flagging it because I had never downloaded from that site before.
I don’t need a program holding my hand through the internet.
As for reporting the site to Avast for validation…
Why should it be so difficult to take a website off of my own personal block list if I make a mistake?
If I accidentally click that okay button on every site on the internet, does that mean it blocks it for everyone or just me?
If it’s the latter, then what would sending in a report to avast do? From what I understood, the web site was only blocked for me.
Avast is a nice little anti-virus program, if you don’t know how to use the internet safely.
Otherwise, it just gets in the way. It seems to be foolproof in the fact that if you accidentally block something you have to earn a Bachelor’s degree in programming just to figure out how to unblock that site. I don’t need that kind of aggravation in my life.
Sorry for any confusion.
Now we know you want to remove your own block on the site, it isn’t that difficult if you know where to look. Check the avastUI > Settings > Active Protection > Web Shield - click the Sprocket icon (settings) > Site Blocking and see if the site you blocked is in that list - if so delete it from the list.
You adding a site to the block list is only on your system. Depending on your settings if you participate in the avast community then anonymous information may (as an avast user, I can’t say for sure) be passed to avast relating to the block. Before any further action is taken it would be investigated and it may also require multiple other reports from avast users blocking it before it would be added to the malicious sites list.