Glitches and strange bahaviour - Premium Security 24.11.9615

Hello,

I’d like some help with strange behaviours after the last update.
Premium Security 24.11.9615, Windows 10 Pro 22H2.

  1. The Settings screens. After some browsing and switching between menus, all the green checks and the selected options suddenly disappear, as if they were disabled. To reproduce the issue you have to open the settings screen and switch between all the different tabs in the “General” section. After that, switch to “protection” section and do the same, switch between all its sub-sections. After a while, all the selected settings will go blank, and if you click on them, the check mark will be grey. And, once this happens, Avast GUI won’t show up anymore by clicking the icon in the notification area.

  2. In scans history, Avast says that full system scans are interrupted before finishing, and some files could not be scanned.
    The report TXT file says for those files that “the function is not supported by the system (120)”, or something like that (sorry my Avast is not in English).

These are two examples of the files Avast could not scan:
C:\DumpStack.log.tmp [E]
C:$Extend$RmMetadata$TxfLog$Tops [E]
C:$Extend$RmMetadata$TxfLog$TxfLog.blf [E]

Before the last update none of this happened. I already tried repairing.

Thanks a lot for any kind help you can provide!

Stefano

Hey guys, anyone having the same situation?

Guys, please, can you tell me if your complete scan has this same behaviour?
I did another scan and there were 23 files Avast could not scan. They’re not password protected and all of them have the same number “(120)” after file’s name.
Do you know if this is some sort of bug in the latest version? It hasn’t happened to me in years. It started all of a sudden after the last application update.

Thanks very much if you can help me :slight_smile: