I just installed Avast on my laptop today and everything looked ok. I downloaded email and checked all my accounts. I read I couldn’t use it with Gmail though because it was secure, but I was ok with that and didn’t want to fool around with installing the extra software, yet. So I disabled IMAP checking.
Anyway, after a reboot, Thunderbird no longer showed any of my Gmail IMAP folders. None at all, even my inbox. I could still download through POP, but not IMAP. Nothing I did would bring back the IMAP folders either, until I finally uninstalled Avast. At that point, everything came back normally.
Now, before I go and try to reinstall Avast again, has anyone else seen this happen and possible know how to reverse it? For those that might suggest it, re-enabling IMAP checking didn’t do anything for me.
It’s unfortunate that Avast doesn’t have build in secure email checking like AVG does. While AVG has been annoying me (which is why I want to get away from it), it at least did do that. I’m still using 7.5, though, which they’re supposed to discontinue some time in the future. 8.0 has a whole string of issues and I’m not willing to support the company that made that any longer.
You already unchecked the “scan inbound mail” under internet mail/customize? I use the Stunnel approach for secure IMAP with no problems, but not with gmail.
Actually, I didn’t disable incoming email checking. I have multiple email accounts, and wanted to use it. Like I said in the original message, I disabled IMAP checking, which is under a separate tab.
I didn’t want to bother setting up extra programs required to scan my email until I evaluated the program. I just wanted to see it working first. And since it failed to work, I’m glad I didn’t waste time installing more programs that would have created even more troubleshooting problems.
All I was trying to do was to get gmail to download the IMAP folders to my local client, totally bypassing Avast. Since Gmail is already scanned, and I view as text rather than html, I really don’t see the need for the redundancy, anyway.
You’re right. It SHOULDN’T make any difference what the port is, and if it does, then it’s clearly broken. Quite frankly, I don’t even know. What ever the default is, because it was never changed.
Seems to me that no one has ever encountered this, which is too bad. I don’t deal well with erratic bugs, so I’m not gonna deal with it at all.
Thanks for the two responses. I found out what I need to know from this program and I’ll be on my way.