This next comment is aimed at Avast themselves. Your support site should be providing download links to the previous version of avast no matter what the scenario is.
You also need to allow those with current installs of version 6 to upgrade to the LATEST version of 6 without being forced to go to version 7.
So I hope the version I downloaded allows me to insert the license file and go back to the security suite I had before version 7 tanked my system.
I hope the next release goes smoother, but I will only tolerate this for another subscription cycle. Avast version 5 was top of the line. Avast version 6 was only slightly better than the mainstreams like trend, norton and mcafee. I am hoping that version 7 restores my faith in avast ( after all the bugs are worked out) and I can continue to support Avast in the future.
I do not understand why they would do that. Version 7 is unstable and unusable. I broke my own policy in not upgrading immediately to the latest version of an application.
So now my desktop has no AV in place. I cannot install version 7 and I cannot roll back to version 6 ( I had to remove avast entirely).
Unfortunately I have submitted a ticket to sales on getting a refund for the renewal I made last night. I have been using this product since version 4.
OK I must not be communicating well. What you think you are downloading you actually aren’t. You download instead version 7. Go ahead and click the download in your link above. You download version 7 instead.
Click the file hippo mirror link below the USUAL green download icon. This seems to still have version 6 posted. But the main download link for the last version of 6 and the oldapps page is definitely giving you version 7.
That is mirror B - mirror A definitely has version 7 instead of 6.
Have you tried a clean install? run the removal tool that DarkRadience posted in safemode for each and every version of avast you’ve had installed with reboots inbetween each version, note that this has to be done in safemode, when completed try installing avast 7.0.1407 fresh.
I discovered this earlier on tonight. I downloaded a slightly older version of v6 further down the list on Filehippo and got the right installer. Only problem with that is as soon as you try to run it it automatically downloads v7 and installs that again.
In another thread here someone pointed me to the OldApps site and I downloaded as per their recommendation the 3 month old version. Sure enough I did get the correct installer and it did install v6 as I wanted. I did use the avat cleanup tool in safe mode and rebooted before attempting the re-install but it worked. I have v6 back again and my issues have gone. Now I have disabled auto update on the program code, (I still get auto updates on the virus defs), and I’m gonna stick with 6 until several updates of 7 have gone by.
Don’t let it connect to the internet during installation: it will likely upgrade (or ‘update’ in Avast-speak - I can’t decide on that myself; I just know that one has to beware the “There is an update available…” notices.)
Anyway, once installed, the relevant switches can be set to avoid update/-grade (whatever).
Perhaps if you gave details of your system and what issues you have they could be resolved. Your statement above is inaccurate to say the least, I have v7 running on 3 systems of my own here and it is doing so perfectly. Since the final release I have installed v7 on @ 18 machines running XP,Vista and Win7 and not had any issues so far.
I just got v6 from the Avast Store…
Mind you I purchased v7
But when clicking on Download your product - it downloads v6
Way to go Avast
(sarasm mode enabled)
So yeah, if you don’t want filehippo or other 3rd party source, just go to Avast and purchase v7. They will cheerfully give you v6.
(/sarcasm)
Perhaps if you gave details of your system and what issues you have they could be resolved. Your statement above is inaccurate to say the least, I have v7 running on 3 systems of my own here and it is doing so perfectly. Since the final release I have installed v7 on @ 18 machines running XP,Vista and Win7 and not had any issues so far.
[/quote]
AMD Quad core CPU running at 3.2 GHZ
8MB Ram
Windows 7 x64 Ultimate - current on all window updates.
Install will not go past Firewall NDIS driver. The firewall.log states it can’t find the NIC vendor… which means avast doesn’t like Nvidia based chipsets… specifically the NIC while the OS has full control
The work around is to install it in safe mode, but if you install it in safe mode the mail shield will NOT install because in safe mode it is unable to query services to find out what the default mail client is on the system. You also can’t install it nor get it working again.
Also I have benchmarked internet speed before update and after upgrade. I take a 20 percent hit in internet performance… if I shut off the web shield I gain that 20 percent back. This wasn’t happening in version 6.
Avast 7 was NOT ready for final release. The beta report threads I saw pretty much proved that out. For some reason they sought to release it before it was really ready.
The feature set is nice, but that means nothing if its unstable. This forumn proves that as well.
Hmm, I have nVidia Ethernet on 2 machines here and zero problem with either firewall or internet speed.
There was a corrupt package in the Beta sessions where the firewall couldn’t be accessed. Have you uninstalled, removed all files/folders and tried a fresh download/install?
Thinking about firewalls I do remember one of the betas wouldn’t install and I found the Windows Firewall was interfering and had to make sure that was off before the install was run.