Google redict virus - can you help remove

Viruses and worms
21

Try this and let me know if the Roxio thing disappears

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
SRV - File not found [Auto | Stopped] -- C:\DOCUME~1\ADMIN\LOCALS~1\Temp\DX9\SessionLauncher.exe -- (SessionLauncher)

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

22

Here it is.
Second attached file is screen grab of what happened when i went to start clicked on local Disk, then right clicked.

Still happening.

23

OK could you uninstall Roxio, if that does not cure it we will cleanup the MSI entries

24

It was quite a challenge to remove the Roxio components. After rebooting the computer, c Cleaner did unintall it. It still showed up in the start menu, which I turned to NO using the tools/startup feature inside c Cleaner. (Is it okay to use cCleaner to turn off start menu items?)

The right click issue is gone. Now when the computer starts in XP Pro, it goes through the welcome screen and proceeds to give the sound of windows coming up; Then, just before the desktop appears an error is given that says something like Microsoft C++ runtime error. I have no screen capture software installed at this point so cannot grad that. After several seconds that error goes away and the desktop comes up.

With every reboot, Java asks to be updated.

What is the issue with C++ run time?

thanks for the help

25

What C++ do you have installed on the system ? Download and install the latest runtime from here http://www.microsoft.com/en-gb/download/details.aspx?id=5555

For Java unless you desperately need it then uninstall it
Otherwise update to the latest version http://www.java.com/en/download/index.jsp