hey all! First time here.
It seems whenever I type in google.com I get redirected to a site called commision junction. This has happened before although it was a different website (still typing in google but it redirected to something different than commision junction) and I never thought anything of it before because in a day or two it would start working normally again.
I feel like it is a virus although my avast is up to date, etc.
Any ideas?
thank you
run AdwCleaner…and click delete…post log here
then attach (not copy and paste) a OTL diagnostic log
You find them here http://forum.avast.com/index.php?topic=53253.0
AdwCleaner?
sorry total idiot here on terminology. I need the idiots guide for computer speak. Can you post in idiot terms?!?!?! ;D
click the link i posted above…there you find AdwCleaner…follow instructions
scroll Down a bit…and you find OTL…follow instructions
thank you!!
wait With that until Your problem is solved 
report back when done
hopefully, this is right. ;D
yes, that removed lots of crap like the sweet IM…
now we just need the OTL diagnostic log to check for any leftovers
is the problem gone ?
actually now that I saw the sweetim, that is one of the first websites that google redirected to a few weeks ago.
here is the OTL log. Hopefully I did it right?
forgot the extras…
checked google.com and it is still redirecting to commision junction. :-\
so…is Your problem gone?
Essexboy is notified and will check Your OTL log
when done he will remove the Tools used
Hi what browser are the redirects in ? Also you still have Norton running I would recommend that you either uninstall that or Avast
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:Files
Netsh firewall reset /c
netsh int ip reset c:\resetlog.txt /c
ipconfig /flushdns /c
ipconfig /release /c
ipconfig /renew /c
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
hi Essex!
whenever I punch in google.com, it redirects to commision junction. Although I noticed that when I punch in https://www.google.com, google comes up, no problems.
I will uninstall Norton and run the instructions you posted.
Thank you! you guys are awesome!
Which browser does this occur in ? As Chrome will need the home page changed manually from Sweetim
The Norton removal tool can be found here https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us?product=home&version=1
here is the OLJ…
the browser I use is google.
it works! I punched in google.com and it went straight to google. no redirect!! yay!
I think it is fixed.
thank you so much for all of your help.
guessing essexboy has logged out for today…
if all is okay tomorrow, he will remove the Tools used
and dont forget to uninstall Norton and run the Norton removal tool
running multiple AV will give you a slow machine, Windows errors and false detections
thank you. will do.
I will check back tomorrow to make sure all is well.
Have a great weekend!
Is it still working properly ?
yes!!! thank you!!
I also uninstalled Norton and plan on upgrading my avast based on the speed and help I received from this forum.
awesome job guys! I never EVER expected help sooooo fast and efficient for a computer illiterate housewife like myself!!
You guys are amazing! ;D