Google Search redirect problem

Sorry missed a page

Re-Run aswMBR

Click Scan

On completion of the scan

Click the FIXMBR Button

http://public.avast.com/~gmerek/aswMBR4.png

Reboot and rerun aswMBR
Save the log as before and post in your next reply

Here it is, looks like the same 2 things are red as they were before.

Not wishing to jump to conclusions, but you didn’t mention if you used the FixMBR button on completion of the scan as essexboy asked in his post ?

Yep I used it like he said, sorry.

Do you have the windows CD as we may need to use the recovery console

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

[]Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
[
]Double click on ComboFix.exe & follow the prompts.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

No I don’t have the windows CD as I never received it when I got this computer. I believe though that there is some sort of partition or something with the files on it to do a system recovery to factory settings. I’m fairly sure I had to use it a few years ago but I had a tech support guy walk me through it.

Going to do the combofix now!

No problem I will get a copy for you to download if we need it - the recovery console is different to the factory restore partition

Ok I did the combofix but there was no log produced. ???

Finally got a log for this.

Still redirecting ?

Yes unfortunately. I don’t have Internet Explorer opening on it’s own in the background anymore though as far as I can tell (it’s no longer showing up in the task manager).

OK I will run a confirmation before we proceed

Please read carefully and follow these steps.

[*]Download TDSSKiller and save it to your Desktop.
[*]Extract its contents to your desktop.
[*]Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillermain.png

[*]If an infected file is detected, the default action will be Cure, click on Continue.

http://i1224.photobucket.com/albums/ee362/Essexboy3/TDSSKillerMal-1.png

[*]If a suspicious file is detected, the default action will be Skip, click on Continue.

http://i1224.photobucket.com/albums/ee362/Essexboy3/TDSSKillerSuspicious.png

[*]It may ask you to reboot the computer to complete the process. Click on Reboot Now.

http://i1224.photobucket.com/albums/ee362/Essexboy3/TDSSKillerCompleted.png

[*]If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
[*]If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of “TDSSKiller.[Version][Date][Time]_log.txt”. Please copy and paste the contents of that file here.

Yay it worked! No more redirects!!! Thank you very much man I appreciate it!!!

On completion of this run can you let me know what problems remain

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Please download Malwarebytes’ Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]The scan may take some time to finish,so please be patient.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[
]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Malwarebytes' Anti-Malware 1.51.0.1200 www.malwarebytes.org

Database version: 7092

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

7/13/2011 5:14:25 PM
mbam-log-2011-07-13 (17-14-24).txt

Scan type: Quick scan
Objects scanned: 164870
Time elapsed: 5 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

That was the result. As far as I know there are no more problems. IE is no longer opening on it’s own, the google redirects have stopped and the windows network diagnostic prompt is no longer saying there is a problem with my connection.

Could you run for a while until you are happy, once you are I will remove my tools and tidy up ;D

Sure not a problem and thanks again!!!

Everything is still working fine!

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Uninstall ComboFix

Remove Combofix now that we’re done with it.

[*]Please press the Windows Key and R on your keyboard. This will bring up the Run… command.[*]Now copy/paste this: ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /Uninstall, it needs to be there.
[indent]
http://i275.photobucket.com/albums/jj285/Bleeping/Combofix/CFuninstall.gif
[/indent][]Please follow the prompts to uninstall Combofix.[]This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.[*]You will then recieve a message saying Combofix was uninstalled successfully once it’s done uninstalling itself.

Run OTS and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[
]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[
] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup an select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[
]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :wave:

All done thanks again!! :slight_smile: