googleapis.com: long delays

[system]

Hi!

The use of Google services causes extremely long delays to load Web pages:

• googleapis.com (fonts.googleapis.com / ajax.googleapis.com / …)
• translate.google.fr

… to name a few …

Extremely annoying

When I turn off Avast IS 2015, page loading is immediately done (reloading the page necessary).

How to remedy this?

Thanks

[system]

Help!

Google services are extensively used. I have often to disable AVAST 2015 IS to navigate or just to work on the Net!

It is not pleasant at all, and it’s dangerous, isn’t it ?

[pondus.mailbox]

Do you have any other security programs installed?

Have you fully removed previous used antivirus using that vendors removal tool?

If still a problem i suggest attaching FRST diagnostic logs so a expert may have a look…

[system]

@Pondus post:3

Do you have any other security programs installed?

No.

@Pondus post:3

Have you fully removed previoys used antivirus using that vendors removal tool?

Version 8 uninstalled by AVASTCLEAR.exe

@Pondus post:3

If still a problem i suggest attaching FRST diagnostic logs so a expert may have a look…

How to do this ?

Thank your for answer.

[pondus.mailbox]

Instructions here https://forum.avast.com/index.php?topic=53253.0
Scroll down to Farbar Recovery Scan Tool (second picture) run as instructed and attach the two diagnostic logs in next reply here

[igorsvilokos]

I can take a look at posted logs.

[system]

Thanks.

Here the logs.

[igorsvilokos]

Hello Piteur,

Posted logs shows one malicius loaded program, named as Duplicate Cleaner Free 3.2.1. My advice is to uninstall this, your will.

I also see a large number of installed programs. This certainly is not healthy for system, and make sure to uninstall everything you do not use or what’s unnecessary.

Firefox browser as well, is loaded with tons of staff, extensions. This should be removed too. As well as reseting Firefox to defaults;
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

You may also visit and read What to do if your Computer is running slowly? if you like to read some basic geek stuff.

Logs seems clean. We could preform deeper system check since this is old Windows XP but first you need to take some actions on system hygiene.

[system]

Thank you, Magna86

@magna86 post:8

Posted logs shows one malicius loaded program, named as Duplicate Cleaner Free 3.2.1. My advice is to uninstall this, your will.

It’s a shame, because the software is useful.
But it’s done now!

@magna86 post:8

I also see a large number of installed programs. This certainly is not healthy for system, and make sure to uninstall everything you do not use or what’s unnecessary.

This PC is a work-station (not a game platform): present softwares are all used once in a while; the household has already been widely done. I regularly use CCleaner, too.

@magna86 post:8

Firefox browser as well, is loaded with tons of staff, extensions. This should be removed too. As well as reseting Firefox to defaults;
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

I have thought of that: I used a new blank profile to test, it is the same. With Opera or Chrome too (these browsers = basic configuration.)! …

@magna86 post:8

Logs seems clean. We could preform deeper system check since this is old Windows XP but first you need to take some actions on system hygiene.

Avast IS 8 was working perfectly: I chose the update as to increase protection. I should not have, obviously. Probably I’ll not update my AVAST IS license this time.