Googleupdate.a3x error message / linked to cmd.exe?

Viruses and worms
1

Hello,

I’ve encountered the dreaded AutoIt / googleupdate.a3x virus.

Following instructions found on the microsoft website, I managed to successfully clean up the registry (or so I thought) but there’s still one error message that pops up every time I start my computer. Line 0 (File"C:\Google\googleupdate.a3x")
Oddly enough, the remaining error seems associated to c:\Windows\system32\cmd.exe because if (and when) I disable windows update.lnk on startup (using CCleaner) the error message doesn’t appear.

I’d be really grateful if someone could help me with this issue.

Regards,

2
C:\Google\[b]googleupdate.a3x[/b]
Can you upload it to www.virustotal.com and test.....if scanned before, click rescan Post link to scan result here
3

Follow instructions here https://forum.avast.com/index.php?topic=53253.0
Attach requested logs

4

Thanks for the quick reply, Pondus.

Here are the log files attached.

5

And the rest of the files I could not attach to the previous post.

6

Let me know if this stops it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File 2014-11-05 15:57 - 2014-11-08 17:34 - 00000000 _RSHD () C:\Google 2014-11-01 10:50 - 2014-11-01 10:50 - 00000000 ____D () C:\Users\USER\AppData\OICE_15_974FA576_32C1D314_5BD Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Windows Update.lnk ShortcutTarget: Windows Update.lnk -> C:\Windows\System32\cmd.exe (Microsoft Corporation) EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

7

Essexboy, here are the files.

It worked like a charm. The issues are fixed.

Thank you so much for your help.

8

Any further problems before I tidy up ?

9

No, none that I’m aware of. :wink:

Once again, thanks for your help and support. :slight_smile:

10

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: