I had avast 4.8 I purchased Avast Internet Security after installing AIS and I am not able to print, drag and drop, or transfer files when using gotomypc from remote connection.
so I uninstalled AIS and reinstalled 4.8 this did not work I downloaded the avast aaswclear5 file and followed the instructions to cleanup all the files however still did not work
I am running windows 7 / 64… gotomypc worked fine before AIS
this also happened on another pc I have that runs vista home premium
now I think avast is great but this is a problem!!!
I use Avast Free (no firewall included) and have never used GoToMyPC, but i had a look at the FAQ’s here and located from that the tech page here, which lists the processes that might have to be configured in the firewall to allow it to work.
I have no idea why uninstalling AIS (ver.5) and running the uninstall utility did not allow a reversion so that you could still use it, sorry. That seems a bit strange, the only thing I can think of as being a possible contributing factor is that you were not on an admin account while uninstalling/installing Avast?
i suggest you uninstall avast 4,8 and reinstall the latest version of the ais that you have licens for.
http://www.avast.com/uninstall-utility- to find the uninstall program for avast
http://www.avast.com/en-eu/community-and-support- to find the latest verion of AIS.
good luck