I am a new Avast 4.8 Home user and, for some reason, I am not able to access the following three areas from the Menu window: 1) Status Information; 2) Last Scan Results, and 3) View Scan Reports. All three areas are grayed out and, of course, nothing happens when clicked upon. How can I correct this? Thanks for any help.
Same here, it seems you are like me a user of the avast free Home edition.
Those grayed out items are for the users of the paid for avast Professional edition.
Alan, thank you…but that can’t be so, as they WERE working up until today! Hope someone can help us both with this.
if you are a new user then you had the Pro features for the trial period of avast. After the trial period of avast your avast service automatically switches to the Home edition unless you purchase the Pro edition and provide the Pro license key.
In fact not. It stops to update. You need to register the Home version to have it working (afik).