I just wanted to personally thank Mr. Che Johnson at Avast for his continued support with my products.
I realize that the best method of support is through the e-mail help desk ticket system and patience is virtue.
These folks are in another country in a completely different time zone and yet they have managed to help fix a majority of my issues.
They have also troubleshooted continuously with me and always have found solutions thus far.
I want to thank everyone here for their help also and remind you that sometimes we might over look the big picture and I feel sorry for not being patient enough with them here. :
I am grateful and I will continue to support Avast and their software for a long time.
First of all thank you find the kind words on the Forum. Support is actually a two way road and I thank you for your cooperation and detailed information that enabled us to resolve the issue. I more than understand how dealing with any support can be frustrating at times especially when they are in a different time zone let alone country however our support team here is close to the source and can work with the engineers and developers to resolve issue such as these. So thanks for keeping myself and my team honest.
It is no problem, it was due because I was frustrated in the beginning but you’ve really turned things around for me and I again am grateful.
Thanks so much to everyone.
;D