i am a new user of avast 4.6 for home users i have installed the programme and registered and updated and preformed the scans and generated the vrdb but my icons are still grey should’nt they be blue?
In fact, it could be only a monitor color problem…
Do the icons have a ‘cross’ in the left upper side?
When you point the mouse over the ‘a’ blue icon, how many providers are working?
Welcome to avast! 
six out of seven providers are running outlook\ exchange is waiting for a subsystem to start. i dont use ms outlook or ms exchange is this why they are grey there is no x in the corner of any icon
So, you’re protected…
The message “The provider is waiting on the subsystem to start” will be shown there until you open MS Outlook.
The plugin will be enabled automatically after that. As you don’t use them, don’t worry…
No. You’re ok. You think the icon must be blue but in your computer, for some reason, they seem to be grayed.