grime fighter

hi,
I purchased Grime Fighter but it doesn’t work.
WHAT’S HAPPENING: I received an email saying first activate your avast account, then follow the instructions. but, probably due to a virus or malware, the account activation process halts.
QUESTION: what can I do? I PAID for GrimeFighter, so I would like to know what to do.
could you send me an email with a link that could clean up my pc from virus/warms/ …,? I remember the first time I downloaded Avast it worked like this and all viruses went eliminated.
PLEASE GET BACK
thank you

Grime Fighter forum section is here https://forum.avast.com/index.php?board=63.0

this forum section is for help with virus and false positive problem
if you want help with that, follow instructions here https://forum.avast.com/index.php?topic=53253.0