system
1
I purchased Grime and it will not connect to my wireless network, I know I am selecting the correct network and entering the correct password. Any suggestions?
Eddy
2
You will need to provide information if you want help.
Keep in mind that we can not see what is going on on your system(s)/network.
Grime? Do you mean GrimeFighter?
What version of avast?
What os/sp?
Any error message? If so, what is the exact message?
etc. etc.
system
3
Yes I mean Grimefighter
AVAST 2014.9.0.2011
Windows 7 Service pack 1
I select Grimefighter from AVAST tools, It states it will run next time I reboot, Do I want to reboot now? Yes. It shuts down my computer and restarts with the Grimefighter window showing me that it is putting my computer to sleep, the last step I get to states it needs an internet connection, I select my network from the list and enter the password, after about a minute or 2 it goes back to the screen telling me I it needs a network connection with the list of available networks. a vicious circle
Eddy
4
Install avast version 2014.9.0.2013 and see if that solves the problem.
system
5
I updated Avast as suggested, Grimefighter will still not connect via wireless network (I have tried 3 different networks)
I was able to run grimefighter wired on the LAN
Could it be your firewall?
Eddy
7
If it is a firewall issue, it must be a hardware firewall in his router/modem since GrimeFighter doesn’t have one.
PS: Asked the avast team to look at it.
system
8
I have the exact same problem and telephone support has no viable solution. In addition, when Grime Fighter installed it created a duplicate device for my PC and shows it in the device list. My OS is also WIN7 SP1 up to date - Avast Premier 2014.9.0.2013. My wireless works in all other applications. I tried all of the solutions suggested without success and additionally tried the uninstall reinstall approach. I humored telephone support, who thought my quarantine folder which contained some viruses and adware was the culprit, and performed an intensive full system cleaning to no avail. I don’t have the ability to use a wired connection so would appreciate any help.
system
9
Eddy, it is not a router or firewall issue All other programs work and as I stated I have tried 3 different wireless networks
Eddy
10
It wasn’t me who said it could be a firewall issue.
It doesn’t matter if other applications work or not.
GrimeFighter boots its own OS and runs from there.