system
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Hi David,
I’m not a computer literate person, but I shall try to explain it: The Grime Fighter has been downloaded and it gets as far as telling me it has 21 issues it needs to address. Then it sedates the computer, but after the computer is sedated, a blue screen appears informing that I have no connection, and to try either an ethernet, (don’t know what that is), or I think the other option it gives is a wi-fi connection, (which it already has). But one thing is sure, it appears that it loses connection right after the sedation.
I would really love to have it working on my son’s computer as I do think it a good product to have. If a tech wishes to have remote access again to try to figure it out, I’m ok with it. Whatever it takes to get it running…
Thanks,
Pamela