Yes, you will be hard pressed to find any support/confidence in the “3rd. Party” support Avast has contracted to act as their support service.
The Avast Forum and Sub-Forums are well known for user support by other users.
Most all the support help on the forum are volunteers and everyday users of Avast for long time.
If you review the forums there will be many post of Bad experiences with the “3rd. Party” support services, and the concern remains.
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