GrimeFighter doesn't work [RESOLVED]

Avast Cleanup
1

Good morning,

My grimeFighter bought on january 13 never worked: it starts and then stops immediately because it can’t find my internet connection, even if my WiFi DOES work!

I tried several times without results (and I tried again some days ago).

So I sent a Ticket ID: DVS-372-11337 to the center problem the same day, but no answer. I want to dispute the charge on Paypal if I have no answer soon, but I thought that I would try to let a message here before. Does anybody can help me? :slight_smile:

Thank you!

2

Hello.
There are some Wifi Adapters that are not supported by Grimefighter. THe message may indicate that issue.
The Refund Process can take from 10-15 Business days. :slight_smile:

3

Thanks so much for your answer, so I’m not crazy! My WiFi is TP-LINK Wireless USB Adapter (if that helps).

4

You’re welcome
I am personally not aware of the individual adapters that are not supported (if that’s in fact your issue) and as far as I know Avast (dev’s of Grimefighter) Have not provided a comprehensive list.
Be patient with the Refund Process as at times it appears cumbersome. :slight_smile:

5

Thanks for your help. :slight_smile:

6

You’re welcome. :wink:

7

After questions about my problem, and try to help me, they finally refounded me. I am very pleased by how Avast dealt with it. :slight_smile: Thank you! :slight_smile: