Grimefighter doesn't work

Avast Cleanup
1

After Grimefighter optimize my pc. It ask for reboot. Then it said " no internet" and require for WiFi but my WiFi still work. Just when reboot it not work. I dont know how to do and i try to call Avast customer services in Australia but it too slow. i waited for a hour on phone but no one answer. Plz call me on +61435777839 0r email ryantuan.vietnam@gmail.com

2

I have read that Grimefighter does not support/work with ‘some’ WIFI adapters.
That may be the issue in your case.
You can submit a ticket and explain your issue in ‘Detail’

https://support.avast.com/Tickets/Submit :slight_smile:

3

I recently purchased Grime fighter and it has done nothing to my computer and set the scan twice, in fact it is slower on start up, any suggestions?

4

I purchased Avast GRIME FIGHTER yesterday, it was not activated, I tried to get the page, but finding difficult to Activate same. Please help me.

5

I purchased Grimefighter on the 9/1/15 and it wont work, just has a blue screen saying return to hq. I have submitted a ticket for a refund but have heard nothing back for 6 days, here my ticket number GVT-442-25719.

6

Have patience, as posted many times, the process is taking 10-15 BUSINESS days, Post back then if your issue is not resolved. :slight_smile:

7

Hi Mark,

I sent your ticket number to our refund team to expedite. It should be handled by next Monday latest.

Best regards,

Davidek

8

Hi shanmugarajahm,

Please open the avast antivirus user interface and go to “scan for performance issues” this should start GrimeFighter running for you.

Hope this helps,

Davidek

9

Hi Lisajam,

You can revert the changes GrimeFighter made by going to “scan for performance issues” then “optimize my PC”. When it boots into GrimeFighter there is an option to revert changes back to the previous state.

Best regards,

Davidek

10

no internet…I try again and again…

11

Hi fashman,

It looks like GrimeFighter does not support your network card. We have a release coming up in Feb/March which should improve this but if you don’t prefer to wait until then please open a ticket for a refund and post your ticket number here and I will make sure it is handled immediately.

Kind regards,

Davidek

12

Hi Davidek,
#UFS-525-61104,Thank you for your help.

13

Hi fashman,

Your refund was issue today. Best regards,

Davidek

14

VIEW TICKET: #JKU-202-28769
AVAST GRIMEFIGHTER

I have the same problem, and i want money back.

15

Here is my request for refund,
pls co-operate in solution of my problem.

VIEW TICKET: #GKE-346-46488
AVAST GRIMEFIGHTER