GUI failed to load (17.7.2314 - Windows 10)

PeacefulJim · 2017-11-01T12:15:10.000Z

I’ve had this happen two times in two days now. My GUI failed to load (17.7.2314 - Windows 10) Avast tray icon will show a red cross on it, I click on it, and it says the GUI has failed to load. Clicking restart in the window that pops up makes it hang for about 5 seconds, then nothing. Still failed to load. I’ve repaired Avast, I’ve uninstalled Avast and I’ve reinstalled Avast, but the problem was still there. Then, all of a sudden, it loads up and works.

My worry is that I’m not protected while this GUI error is occurring. Has anyone got any information about this?

Asyn · 2017-11-01T12:48:05.000Z

→ https://support.avast.com/en-us/article/Troubleshoot-Antivirus-UI-Failed-load

PeacefulJim · 2017-11-01T23:37:06.000Z

Thanks for the reply, but could you tell me why this ‘remote desktop service’ fixes the issue? I’m a bit wary of anything that has to do with connecting remotely to other computers, as the description of this service suggests.

Asyn · 2017-11-02T03:28:44.000Z

You’re welcome. (The rest is for the devs to answer…)

chris... · 2017-11-02T11:52:28.000Z

you have to trust avast, but it’s true that it can put question to our privacy
Lightning time when UI is started may be due to this remote connection ?

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