'Happy with us' won't go away.

Avast Secure Browser
1

Hey all. New here. I checked to see if there were any help topics for this, but I can’t find any.

See, every time I load a new page, I keep getting that popup ‘Are you happy with us?’ and asking me 1-10 if I’d recommend. It won’t go away. I’ve answered it at least a dozen times, closed it twice as many, but it keeps. Coming. Back.

Anyone know how to shut it up for good? Thanks in advance!

2

I’m having this same issue. Until it’s fixed I will not be using Avast Browsing. I have autism. This is driving me to tears because I can’t stand the frequent interruptions. And I can’t get in touch with anyone to ask about it. This needs to be fixed now

3

I am also having this issue

4

Please post your Diagnostic Information. You can get it by visiting this link: secure://settings/diagnosticInfo

5

I am also having this issue

6

Hi guys, I forwarded it, let’s see…

7

Here’s the info:

Diagnostic Information
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\soul_\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2009 (x64)
av_version=21.5.2470
urlscanner_version=1.7.0.287
host_prefix=
browser_version=91.0.10364.115 (Official Build (64-bit))
cgid=371
cid=3375
uid=5c268032191240c485f794c0f434c9ab

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.7.1.292
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.39
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.6.130
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9121.329.0.0

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675

8

This is mine

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Dante\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2004 (x64)
av_version=21.5.2470
urlscanner_version=1.7.0.287
host_prefix=
browser_version=91.0.10364.115 (Official Build (64-bit))
cgid=312
cid=3392
uid=aecc4329ce7442c59d4f7352811a8342

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.7.1.292
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.39
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.6.130
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9121.329.0.0

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675

9

Any news on how to make this stop? It’s driving me nuts.

10

Not yet, be patient - it’s weekend. :wink:

11

I found a way to make it go away. Open CCleaner & go to tools and delete the Avast browser.

12

No need for ccleaner, the ASB is a stand alone application and can be uninstalled in the same way as other programs.

13

try incognito mode

14

So just delete the whole browser? Give up and throw it away? Thats very helpful thank you

15

Dev-Info: Fixing now, should be disabled in the next hour.

16

It works!! THANK YOU SO MUCH ;D ;D ;D

17

You’re welcome.