Harrassing pop-up : onlinesecuritymetere.in

system · 2015-05-03T17:20:41.000Z

Hello Valinorum

Here is the fix log as requested.

system · 2015-05-03T17:28:59.000Z

How is your PC?

system · 2015-05-03T17:35:07.000Z

Still the same, getting popups about the same issue.

system · 2015-05-03T18:03:05.000Z

Reset your browser after completing Step 2.

[*]Step # 2Fix with AdwCleaner
[*]Download AdwCleaner by Xplode to your Desktop from the following link.
[list][]Download Link #1
[]Download Link #2
[*]Right-click on AdwCleaner.exe and choose Run as administrator;
[*]Click on Scan and let the program run unhindered;
[*]When done, click on Clean and allow the system to reboot after it is done;
[]A log will be opened automatically after the restart;
[]Attach the log in your reply.[/list]

[*]Required Log(s):
[*]AdwCleaner Log

Regards,
Valinorum

system · 2015-05-03T18:21:42.000Z

Hi again,

Here’s the AdwCleaner log.

(still getting the pop-ups)

system · 2015-05-03T18:27:43.000Z

Reset your browser.

system · 2015-05-03T18:35:28.000Z

I followed the instructions, but I only have a “Refresh” button (see attachment). I don’t know if it’s the same, but I did it.

The pop-ups are still popping, they are totally independent from my internet browser I think.

What I have been doing before to be able to work without interruption, is I go to the task manager and kill the “explorer.exe” process. Then it stops.

system · 2015-05-04T16:01:26.000Z

Yes, click on the ‘Refresh Firefox’ button.

What I have been doing before to be able to work without interruption, is I go to the task manager and kill the "explorer.exe" process. Then it stops.

Let us eliminate the general possibilities first. Since you mentioned that killing "explorer.exe" process is stopping the pop-up, I would ask you to re-run FRST.exe and type [b]explorer.exe[/b] in the search box. Click on "Search Files" and attach the log when done.

system · 2015-05-04T18:08:59.000Z

Here’s the Search log.

PS : I had already hit the refresh button

system · 2015-05-06T17:13:13.000Z

[*]Step #3 Run Malwarebytes’ Anti-Rootkit
Please download Malwarebytes Anti-Rootkit from here and extract the content to your Desktop.
[*]Update the program if asked.
[*]In the Scan System option check all the boxes and click on Scan.
[*]Click on Cleanup button after the scan and wait patiently. Reboot the computer if asked.
[*]After the clean-up process; locate two logs in the mbar folder namely–
[list][]mbar-log.txt; and
[]system-log.txt[*]Copy and paste the contents of the log in your next reply.[/list]

system · 2015-05-07T09:00:52.000Z

I did the scan and cleaning, but I’m still getting the pop-ups.
Here are the logs.

mbar-log :

[i]Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
main: v2015.05.06.04
rootkit: v2015.04.21.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17728
Nizar :: NIZAR-PC [administrator]

5/6/2015 10:29:01 PM
mbar-log-2015-05-06 (22-29-01).txt

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\ProgramData\Microsoft\Secure\Icons\temp\tmp120C.exe (Trojan.Krypt) → Delete on reboot. [d894bed258324de958154dbe18eab44c]
C:\ProgramData\Microsoft\Secure\Icons\temp\tmp4A67.exe (Trojan.Agent.FSAVXGen) → Delete on reboot. [c2aa8e021f6b77bf80656446ec1507f9]
C:\ProgramData\Microsoft\Secure\Icons\temp\tmp53E9.exe (Trojan.Agent.DED) → Delete on reboot. [98d45b3593f7c76f187fa45715eced13]

Physical Sectors Detected: 0
(No malicious items detected)

(end)[/i]

System-log :

[i]Malwarebytes Anti-Rootkit BETA 1.09.1.1004

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17728

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, X:\ DRIVE_FIXED
CPU speed: 3.202000 GHz
Memory total: 12823044096, free: 9158299648

Downloaded database version: v2015.05.06.04
Downloaded database version: v2015.04.21.01
Downloaded database version: v2015.05.06.01

Initializing…
------------ Kernel report ------------
05/06/2015 22:28:46
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStorA.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\asahci64.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\DRIVERS\iaStorF.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\aswRdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\SysWow64\drivers\AsIO.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\drivers\ctaud2k.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\ctoss2k.sys
\SystemRoot\system32\drivers\ctprxy2k.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\e1c62x64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\asmtxhci.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\dtscsibus.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\ha20x22k.sys
\SystemRoot\system32\drivers\emupia2k.sys
\SystemRoot\system32\drivers\ctsfm2k.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\CTHWIUT.SYS
\SystemRoot\System32\drivers\CT20XUT.SYS
\SystemRoot\System32\drivers\CTEXFIFX.SYS
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\asmthub3.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\athurx.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
??\C:\Windows\system32\drivers\acedrv11.sys
\SystemRoot\system32\drivers\aswHwid.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
??\C:\Windows\system32\drivers\mbamchameleon.sys
??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\nsi.dll
\Windows\System32\iertutil.dll
\Windows\System32\user32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\shell32.dll
\Windows\System32\difxapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\msvcrt.dll
\Windows\System32\sechost.dll
\Windows\System32\msctf.dll
\Windows\System32\shlwapi.dll
\Windows\System32\ole32.dll
\Windows\System32\normaliz.dll
\Windows\System32\usp10.dll
\Windows\System32\clbcatq.dll
\Windows\System32\gdi32.dll
\Windows\System32\psapi.dll
\Windows\System32\advapi32.dll
\Windows\System32\lpk.dll
\Windows\System32\ws2_32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\oleaut32.dll
\Windows\System32\setupapi.dll
\Windows\System32\urlmon.dll
\Windows\System32\kernel32.dll
\Windows\System32\wininet.dll
\Windows\System32\Wldap32.dll
\Windows\System32\imm32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
main: v2015.05.06.04
rootkit: v2015.04.21.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800ac59790, DeviceName: \Device\Harddisk0\DR0, DriverName: \Driver\Disk
--------- Disk Stack ------
DevicePointer: 0xfffffa800ac592c0, DeviceName: Unknown, DriverName: \Driver\partmgr
DevicePointer: 0xfffffa800ac59790, DeviceName: \Device\Harddisk0\DR0, DriverName: \Driver\Disk
DevicePointer: 0xfffffa800ab8ac50, DeviceName: Unknown, DriverName: \Driver\iaStorF
DevicePointer: 0xfffffa800a8fb040, DeviceName: Unknown, DriverName: \Driver\ACPI
DevicePointer: 0xfffffa800a8a26f0, DeviceName: \Device\00000077, DriverName: \Driver\iaStorA
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0, DriverName: \Driver\Disk
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers…
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0…
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 62C0FF3C

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048  Numsec = 204800
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 206848  Numsec = 468652032

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0  Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0  Numsec = 0

Disk Size: 240057409536 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa800ac5f790, DeviceName: \Device\Harddisk1\DR1, DriverName: \Driver\Disk
--------- Disk Stack ------
DevicePointer: 0xfffffa800ac5f2c0, DeviceName: Unknown, DriverName: \Driver\partmgr
DevicePointer: 0xfffffa800ac5f790, DeviceName: \Device\Harddisk1\DR1, DriverName: \Driver\Disk
DevicePointer: 0xfffffa800ab8bc50, DeviceName: Unknown, DriverName: \Driver\iaStorF
DevicePointer: 0xfffffa800a8f8060, DeviceName: \Device\00000078, DriverName: \Driver\iaStorA
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1, DriverName: \Driver\Disk
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1…
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 13EDEF9C

Partition information:

Partition 0 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048  Numsec = 1331200000

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 1331202048  Numsec = 622317568

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0  Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8012c2a060, DeviceName: \Device\Harddisk2\DR2, DriverName: \Driver\Disk
--------- Disk Stack ------
DevicePointer: 0xfffffa8012c28b90, DeviceName: Unknown, DriverName: \Driver\partmgr
DevicePointer: 0xfffffa8012c2a060, DeviceName: \Device\Harddisk2\DR2, DriverName: \Driver\Disk
DevicePointer: 0xfffffa8012b6ab80, DeviceName: Unknown, DriverName: \Driver\iaStorF
DevicePointer: 0xfffffa8012c24b60, DeviceName: \Device\0000009b, DriverName: \Driver\USBSTOR
------------ End ----------
Infected: C:\ProgramData\Microsoft\Secure\Icons\temp\tmp120C.exe → [Trojan.Krypt]
Infected: C:\ProgramData\Microsoft\Secure\Icons\temp\tmp4A67.exe → [Trojan.Agent.FSAVXGen]
Infected: C:\ProgramData\Microsoft\Secure\Icons\temp\tmp53E9.exe → [Trojan.Agent.DED]
File “C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-C0A52BF0372227CBDF49E2BBB5E658D1A0AFA169.bin.VE1” is compressed (flags = 1)
File “C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-C0A52BF0372227CBDF49E2BBB5E658D1A0AFA169.bin.VF” is compressed (flags = 1)
File “C:\ProgramData\AVAST Software\Avast\log\AvastSvc.log” is compressed (flags = 1)
File “C:\ProgramData\AVAST Software\Avast\log\AvastUI.log” is compressed (flags = 1)
File “C:\ProgramData\AVAST Software\Avast\log\CommChannel.Protocol.log” is compressed (flags = 1)
File “C:\ProgramData\AVAST Software\Avast\log\Instup.log” is compressed (flags = 1)
File “C:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\Update.log” is compressed (flags = 1)
Scan finished
Creating System Restore point…
Cleaning up…
Removal scheduling successful. System shutdown needed.
System shutdown occurred

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes’ Anti-Malware (portable)\MBR-0-i.mbam…
Removing C:\ProgramData\Malwarebytes’ Anti-Malware (portable)\VBR-0-0-2048-i.mbam…
Removing C:\ProgramData\Malwarebytes’ Anti-Malware (portable)\MBR-0-r.mbam…
Removing C:\ProgramData\Malwarebytes’ Anti-Malware (portable)\MBR-1-i.mbam…
Removing C:\ProgramData\Malwarebytes’ Anti-Malware (portable)\MBR-1-r.mbam…
Removal finished[/i]

system · 2015-05-08T04:17:14.000Z

Please post a fresh FRST scan log.

system · 2015-05-08T20:57:34.000Z

I really wonder why it worked with other people already from steps before.
Do you think killing the explorer.exe process before running the scans and fixed could make a difference ?

The FRST Scan log as well as the Addition.txt are in the attachment (copy/paste doesn’t go 'cause the message exceeds the characters limit).

system · 2015-05-11T13:20:53.000Z

Explorer.exe should not have caused this. Follow the step outlined below and we shall move on from there.

[*]Step #4 Run ComboFix
Download ComboFix by sUBs from one of the suitable locations listed below and save it to your Desktop.
Download Link #1
Download Link #2
Donwload Link #3

Warning
Please acknowledged yourself this warning beforehand. The tool, ComboFix, is an extremely powerful malware removal tool if not one of the most powerful tools ever created. In the hands of an inept person or a simple mistake can render your machine un-bootable. Peruse every step I listed below unless you want a dreadful occurrence.
***

[]Disable your security software. For more information, peruse this thread;
[*]Right-click and choose Run as administrator to run the program.
[*]As a buit-in process, ComboFix will check if you system has Microsoft Windows Recovery Console installed. Let Combofix download and install Microsoft Windows Recovery Console.
[list][*]It requires an active internet connection.
[*]If your system already has Microsoft Windows Recovery Console installed, this step will be skipped
[*]ComboFix will now scan your system for malwares and will attempt to remove them.
[*]Note: ComboFix performs fifty steps during this fix. Please be patient.
[*]After the scan your system will reboot and a log will be produced. The log is automatically saved in C:\ComboFix.txt.
[]Attach the log in your next reply.[/list]

Crucial Notes:
[*]Do not mouse-click when ComboFix is running as it may stall.
[*]Do not re-run ComboFix if you face a problem. Ask for my instruction here.
[*]ComboFix will make Internet Explorer your default browser and will change number of different Internet Explorer settings.
[*]ComboFix prevents autorun functions of all CD and USB devices to assist with malware removal and increase security. If this is an issue or makes it difficult for you, please tell me.
[]It is possible that ComboFix, even on its first run, may have fixed the problems you are having. We strongly suggest that you still post your log into the topic that you are receiving help as you most likely will have infections left over that your helper will need to analyze further.
[]ComboFix will disconnect your system from internet for security measures. The connection is automatically restored after the scan but if it does not, it can be restored by rebooting the PC.

system · 2015-05-11T23:47:45.000Z

Hello,
I just put my antiradioactive suit and ran Combofix, it went through some stages but I have this warning:

Unable to create a backup of the current registry file
C:\Windows\System32\config\SYSTEM !
Continue restoration of this file?

I have no idea whether to say Yes or No.

I’m writing from my mobile phone, I’m keeping the computer on standby until I hear from you.

system · 2015-05-11T23:51:59.000Z

By the way, Combofix is just about to reboot. Screen says this:

Rebooting Windows
Please allow Combofix to reboot the machine.
Warning! Do not manually reboot the machine yourself

avastuser3796 · 2015-05-12T10:19:38.000Z

Last one is just saying let CF do it, don’t touch anything. When CF reboots the machine, it will auto run and do more stuff. if you do the reboot using the power button, CF won’t continue.

system · 2015-05-12T14:33:28.000Z

FRST has already created a backup of the registry so continue with ComboFix.

system · 2015-05-12T22:22:25.000Z

I continued but I got this error message :

Error restoring C:/Windows/erdnt/subs/system
To
C:/Windows /System32/config/System

Continue with the next file?
[RegReplaceKey: 5 - Access is denied]

I was going to click Yes, but I’d better be sure and wait for your response.

It will be the second day I sleep with the computer turned on right beside me…

system · 2015-05-13T13:28:07.000Z

Click ‘Yes’ and proceed.

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