I recently turned on my computer and found that Avast had not loaded up in my system tray. Upon further research I found that ashDisp.exe and the main program file itself are missing.
I tried to reinstall the software and, upon reboot, the same thing happened… these files ended up missing.
When I try to uninstall Avast, I can’t. I click on the Repair/Remove button and nothing happens.
Has anyone had this problem before? Can anyone help?
(I had what TrendMicro calls TROJ_BAGLE.DG - and my method of removing it was to delete some registry keys pointing to the infected file - LDR64.DLL and deleting LDR64.DLL itself)
i also have a simliar prob,
i recently had a virus that avast did not detect, when i looked again avast wasnt even open… i opened it and scanned it found the file but couldnt remove it,
now that i have got rid of the virus avast still doesnt open on start up?
i reinstalled and the same didnt do anything…
I get no warnings - nor does it do anything when I click repair/remove… it don’t even hang… it’s like the machine is totally ignorant to the fact that it exists/existed.
Right now I have TrendMicro OfficeScan’s trial software installed, other than that for almost a year I have been a faithful Avast user. (Previously had McAfee installed - removed via their uninstall util.)
Having two resident AVs on the same system doesn’t provide twice the protection and is a recipe for disaster as they can and often do conflict.
When avast installs if it finds the presence of other resident (on-access, not on-demand) AVs it may not fully or correctly install, often to avoid a conflict. This often presents itself in the form of no ashDisp.exe icon on the system tray.
I think you need to make your mind up which AV you want installed and I would suggest you stick with avast! uninstall Trend’s OfficeScanner and reboot, then uninstall avast (you may need to use the avast uninstall utility link I gave you), reboot and reinstall avast.
Download, update and run ewido in safe mode http://www.ewido.net/en/download/ then run a spyware programme of your choice. Then reinstal Avast and run a boot time scan
OK but installing Trend when you couldn’t remove avast could overwrite some registry keys, I don’t know if that may have an effect. Have you downloaded and run the avast Uninstall Utility ?
The file name without its location ( ? ) isn’t very helpfull as there a number of viruses that use system file names but in a different location, to try and stop you deleting them.
Is your version of XP fully up to date ?
Do you have a firewall and please don’t say XP’s as it doesn’t provide outbound protection ?
I used the uninstall utility I was provided with. I uninstalled TrendMicro - rebooted my pc - used the uninstall util on Avast - rebooted my pc - installed Avast - rebooted my pc - and ashAvast.exe is not on my hard drive.
I do not have a firewall :-[
Just XP’s crap and the my router.
Without outbound protection there is nothing stopping any malware one your system downloading more of the same, I know XP’s firewa (half a firewa ) doesn’t and it is likely your hardware firewall does either.
The ashAvast.exe should be in the C:\Program Files\Alwil Software\Avast4 folder, you could try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
Zone Alarm free (from zonelabs.com)is fine it has a relatively friendly user interface (note you may get a pop-up warning from avast at some point) but the free version works fine without any changes required to either avast or ZA.
A belated welcome to the forums and good night I’m off to bed, almost 2 a.m. here.
Zone Alarm Free will warn you with a pop-up message about each program that tries to exit your computer … until you “teach” it what programs to let out and which ones to deny. You teach it by checking the little box on the pop-up warning that tells ZA to remember this choice … either allow or deny. In just a day or 2, you will very seldom get those warnings anymore unless you install a new program that wants to exit your computer. Other than this, you should not need to change anything in ZA once it is fully installed.
I used that Ewido software 3 - 4 times and each time it found malware/spyware.
1600 instances of malware to be exact.
After a good cleaning of a very irritating worm, I think I have this problem licked.
I also had to delete a ‘hosts’ file that I found causing my internet browsers to redirect to my computer when I try going to certain sites.
I like the firewall software so far - it’s only a slight annoyance… but it’s getting better.
I only have one problem left. I have Avast installed now, but the bugger won’t run properly. It will not start the on-access protection. I’ve updated the VPS and still to no avail.
