After updating to .1001 version I have this strange issue:
avast! itself runs okay but if I do a manual update of the virus database or the program itself the traditional window shows up telling I have the latest of both but after that I have a window asking me for reboot
I tried several times and is allways the same: if I do a manual update avast! ask me to reboot.
Do this happen to any1 else?
Tnx!
(by the way, I have all other security soft disable as I do with every avast! update so I’m near 99% sure it’s no here the problem’s root)
Can you try deleting the file \setup\reboot.txt and see if it resolves the problem?
If it does not, please post ~100 lines from the END of the file \setup\setup.log
I wish all these recent ‘updates’ would stop ;D. I suppose they are all corrections of the initial (14th?) April update that turned out to be flawed in part? Whatever happened to the Beta procedure?
You know, I was wondering when we would hear the regular carping message from greenhatch. I’m glad I was not disappointed. The trouble of accepting all these free updates while contributing nothing in return must be so tiring. I shall have to remember to reset my calendar for the next helpful whine from this source.
Moderators: punish me as you will … I know this a not a helpful post … but that particular poster’s useless whining on every update deserves far worse than this.
The following lines directly PRECEDES the previous posted lines, I cannot posted them because text box limitations (10000 char). I omited a few lines relating to files being moved/renamed… hope I did right, you tell me.
12:07:56 vrb/fil Installed file:C:\Archivos de programa\Alwil Software\Avast4\aswScan.dll
12:07:56 min/pkg program: installed 69 files (11101136 bytes), removed 0 files
12:08:01 nrm/pkg vps: same as previous [073702]
12:08:01 vrb/pkg FilterOutExistingFiles: 150 & 81 = 69
12:08:01 vrb/fil File registered: C:\Archivos de programa\Alwil Software\Avast4\AhAScr.dll
12:08:01 vrb/sys File copied: C:\WINDOWS\system32\AvastSS.scr
12:08:01 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4*.*
12:08:02 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\images*.*
12:08:02 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH*.*
12:08:02 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HELP*.*
12:08:02 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HtmlData*.*
12:08:02 vrb/sys Service avast! Antivirus dependency aswMon2;RpcSS;
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\avast! Antivirus\Description=Administra e implementa los servicios de antivirus avast! para este ordenador/computador/PC. Esto incluye protección residente, el baúl de virus y el programador de tareas.
12:08:02 vrb/sys Service avast! Antivirus updated
12:08:02 vrb/sys Service aswUpdSv dependency (null)
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswUpdSv\Description=Brinda actualizaciones automáticas para el antivirus avast!.
12:08:02 vrb/sys Service aswUpdSv updated
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\Aavmker4\DisplayName=avast! Asynchronous Virus Monitor
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\Aavmker4\ErrorControl=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\Aavmker4\Type=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\Aavmker4\Start=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswMon2\DisplayName=avast! Standard Shield Support
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswMon2\ErrorControl=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswMon2\Type=2
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswMon2\Start=2
12:08:02 vrb/reg Set registry: SOFTWARE\Microsoft\Exchange\Client\Extensions\avast! 4=4.0;C:\Archivos de programa\Alwil Software\Avast4\ashOutXt.dll;1;10000111111000
12:08:02 vrb/sys Service avast! Mail Scanner dependency avast! Antivirus
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\avast! Mail Scanner\Description=Implementa la comprobación del correo para el antivirus avast!
12:08:02 vrb/sys Service avast! Mail Scanner updated
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\DisplayName=avast! Network Shield Support
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\ErrorControl=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\Type=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\Group=PNP_TDI
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\Start=1
12:08:02 vrb/sys Service avast! Web Scanner dependency avast! Antivirus
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\avast! Web Scanner\Description=Implementa la comprobación de webs (HTTP) para el antivirus avast!
12:08:02 vrb/sys Service avast! Web Scanner updated
12:08:02 vrb/sys Starting service avast! Web Scanner
12:08:02 vrb/sys Service avast! Web Scanner started, errcode: 0x00000420
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\DisplayName=aswRdr
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\ErrorControl=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Type=1
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Start=3
12:08:02 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Group=PNP_TDI
12:08:02 vrb/reg Set registry: SOFTWARE\Classes\CLSID{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32(null)=C:\Archivos de programa\Alwil Software\Avast4\AhAScr.dll
12:08:02 vrb/reg Set registry: SOFTWARE\Classes\CLSID{f414c262-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32(null)=C:\Archivos de programa\Alwil Software\Avast4\AhAScr.dll
12:08:02 vrb/reg Set registry: SOFTWARE\Classes\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32(null)=C:\Archivos de programa\Alwil Software\Avast4\AhAScr.dll
12:08:02 vrb/reg Set registry: SOFTWARE\Classes\CLSID{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32(null)=C:\Archivos de programa\Alwil Software\Avast4\AhAScr.dll
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayName=avast! Antivirus
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayVersion=4.7
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\HelpLink=http://www.avast.com
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\HelpTelephone=
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UrlInfoAbout=http://www.avast.com
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UrlUpdateInfo=http://www.avast.com
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\InstallLocation=“C:\Archivos de programa\Alwil Software\Avast4”
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\InstallSource=“C:\Archivos de programa\Alwil Software\Avast4\setup”
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\Publisher=Alwil Software
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\VersionMajor=4
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\VersionMinor=7
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayIcon=C:\Archivos de programa\Alwil Software\Avast4\ashAvast.exe
12:08:02 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UninstallString=rundll32 “C:\Archivos de programa\Alwil Software\Avast4\Setup\setiface.dll”,RunSetup
12:08:02 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Label=May2007
12:08:02 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4DataFolder=C:\Archivos de programa\Alwil Software\Avast4\DATA
12:08:02 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4SkinFolder=C:\Archivos de programa\Alwil Software\Avast4\DATA\Skin
12:08:02 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Version=4.7
12:08:02 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\VersionShort=4.7
12:08:02 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\SetupVersion=1001
12:08:02 nrm/pkg Transferred files: 0
12:08:02 nrm/pkg Transferred bytes: 0
12:08:02 nrm/pkg Transfer time: 0 ms
12:08:02 vrb/fil NeedReboot=true
12:08:02 vrb/sys Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
I have to agree with Tech, what is the point of a program that doesn’t have development, especially a security based application. I would get very angry if a developer failed to take notice of people experiencing a problem with a bug and they didn’t fix it.
Alwil seems to be the exception to the rule where they are actively taking part in the support forums and promptly resolving any problem promptly.
After uninstalling avast! and deleting manually the folder/files left behind -why you do this?! do you suffer from Symantec complex?!- I downloaded the cleanup utility and run it to make sure any trace of the AV was remove -specially from registry.
Then I installed a fresh new copy of the .1001 build and now it works like it’s supposed to work: great
Just a note: I just needed to completely delete the previous installation with the avast! cleaner because if not the new fresh installation pops-up a dialog explaining that a reboot is scheduled and asking if wanted to reboot now… and suppose you indeed reboot, when you tried to install next time it will just ask to reboot again… and again… and again… and again :
I completely agree with you on this and this is just the very best reason I recommend avast! to everybody: Alwil’s avast! team is not only a lot capable of making an industry compliant antivirus, they are also very community focused bringing additions to it’s software based on community feedback, and that really haven’t a price - for everything else is Mastercard lol
And of course, if you add to what I say above an excellent coded program, regular virus database updates, regular kernel upgrades, excellent support forum, well… what more could one ask?
avast does ‘normally’ clear its folders and clean up after itself. However, the problem you were experiencing may well have been a corrupt install/update, this could also had an effect on the uninstall and that is the reason for the uninstall utility. You could have just run that without ‘manually’ clearing the folders and files.
For this to have happened to you once in ‘how long you have had avast’ to be classified as Symantec complex is I feel unwarranted.
Yeah, sure, I was joking anyway ;D I uninstalled avast! in other ocassions and there allways was a clean uninstall.
And for what you say about corrupted installation, it may be well happened after updating to the latest .1001 build.
But, as I said before every glitchs were corrected after installing a fresh copy of the latest build.
I take everybody’s points made, including alanrf (isn’t free speech a wonderful thing?). I have now noted from the revision history page the changes that have been made. I had a ‘bad experience’ when on automatic program updating last year , at which time I decided to switch to manual in future (waiting a few days after each update is released to allow for bugs to be reported and dealt with).
Time for dinner
martosurf, it’s a bit shame that you already reinstalled the program - I would have asked you to do some additional experiments… never mind, maybe someone else will report the same problem and we can do it on their machine.
Can you please check the registry value PendingFileRenameOperations in the key HKLM\System\CurrentControlSet\Control\SessionManager?
What does it contain?
Please, post the last 100 -150 files of avast log files:
C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
C:\Program Files\Alwil Software\Avast4\Setup\setup.log
