At first I was having problems downloading drivers without random drivers being removed from my computer. Downloaded a trial of kaspersky antivirus after my avast was diabled and had to remove it because it was a fake antivirus. It was sent to my email from kaspersky but something went wrong somewhere. I removed it with revo uninstaller and still have pop ups saying my definitions are out dated and that I have kaspersky when I don’t.
logs. I cannot locate my logs for aswmbr
run kaspersky removal tool. #19. http://singularlabs.com/uninstallers/security-software/
i also see some files from Panda… run removal tool for panda
malware removers are notified and will check you logs later today…
RK is showing a hidden driver that OTL is not seeing so we will need to use a bigger hammer
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
O33 - MountPoints2\{71d33c12-86e0-11e2-9b43-f058bac645b4}\Shell\AutoRun\command - "" = E:\windows\Autorun.exe {D2D77DC2-8299-11D1-8949-444553540000} 5.2066.1.A10B02 PID_0083
O33 - MountPoints2\{d0df8100-86d5-11e2-ab45-a0643cda0ebb}\Shell - "" = AutoRun
O33 - MountPoints2\{d0df8100-86d5-11e2-ab45-a0643cda0ebb}\Shell\AutoRun\command - "" = E:\windows\Autorun.exe {D2D77DC2-8299-11D1-8949-444553540000} 5.2066.1.A10B02 PID_0083
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now