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There’s no need to be rude. When I clicked on the link you posted the first time, it simply gave me a “Page not found” error. Refreshing it and trying again took me here:
http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en
Obviously that’s not the page that it’s supposed to link to, but at the time, I didn’t realize I WASN’T where I was supposed to be. I clicked on a link, it took me to a page. Clicking on it NOW takes me to the right place (here: http://support.wdc.com/product/download.asp?modelno=WD1001FALS&x=15&y=11). So I don’t know what happened before. Perhaps that part of their site was down. Whatever the case, the ONLY things on the page I was taken to the first time (besides a wall of text) were links to download Acronis True Image and the user manual for the program (which, as I mentioned, didn’t work anyway).
I appreciate the help, but there’s no need for condescending sarcasm. I said I had no experience with recovery software and tools; I never said “I’m an idiot”. I downloaded and installed three different programs as suggested by others before you even posted; obviously I know “how to click on a link on a website to download a file.” That comment in your last post is unproductive and only makes you look like an ass.
Anyway… I will try using this diagnostic tool, now that I can see where to get it.
Hmm… I don’t know about all that. I’ve been operating this way for some time, and haven’t had any problems until now. And the C drive is the one with less free space, proportionally, yet it’s perfectly fine. The only problems are with accessing the H drive specifically. Plus… I know it’s important not to jam a hard drive with TOO much data, but to some degree, there is only so much I can do about keeping a minimum of free space around; I have a certain amount of files that take up what they take up. I have slacked off on making sure old files that I don’t need anymore are deleted; I’m sure I can free up some space by going through and taking stock of my files, and deleting what I don’t need. But I doubt I can free up 50% of my total HDD space.
Also, if you are using Windows Backup and Restore to backup up the Windows Systems Image you might want to check how much disk space these files are taking. They could be taking up a lot of unnecessary space if you have a lot of them on your hard drive. They could also be defragmented which will make it more difficult to defgrag the rest of your hard drive if you do not have a lot of free space on that drive.
I don't believe I've used such a backup option; as I said, I know very little about disk imaging and haven't ever attempted to create one.