Having problems with consrv.dll

I had the consrv.dll virus on one of my machines and deleted it (without knowing windows would crash /not boot)now my computer wont boot, it stalls on trying to start windows, I have tried setup repair from the cd, and on hard drive but it still wont start.

What can I do to get at the registry from outside of windows? or Get this machine working again?

Essexboy is notified. …and will hjelp You When he arrive

Hi there I will need you to create a bootable disc using the following programme

[*]Download OTLPENet.exe to your desktop
[*]Download the attached scan.txt to a USB drive
[*]Ensure that you have a blank CD in the drive
[*]Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
[*]Reboot the infected system using the boot CD you just created.Note : If you do not know how to set your computer to boot from CD follow the steps here
[*]As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :slight_smile:
[*]Your system should now display a Reatogo desktop.Note : as you are running from CD it is not exactly speedy [*]Double-click on the OTLPE icon.[*]Select the Windows folder of the infected drive if it asks for a location
[*]When asked “Do you wish to load the remote registry”, select Yes[*]When asked “Do you wish to load remote user profile(s) for scanning”, select Yes
[*]Ensure the box “Automatically Load All Remaining Users” is checked and press OK
[*]OTL should now start
[*]Drag and drop this attached scan.txt into the Custom scans and fixes box, or double click the scan box
[*]Press Run Scan to start the scan.
[*]When finished, the file will be saved in drive C:\OTL.txt
[*]Copy this file to your USB drive if you do not have internet connection on this system
[*]Right click the file and select send to : select the USB drive.
[*]Confirm that it has copied to the USB drive by selecting it
[*]You can backup any files that you wish from this OS
[*]Please post the contents of the C:\OTL.txt file in your reply.

Finished, here is the result.

(is this it? or should I leave REATOGO on still)

Leave Reatogo on please. You have saved the log as unicode and not ansi

Could you resave as ansi - I can see the problem and I will see if I can resolve it but it is hard to interpret

OK I think I have deciphered it

Download the attached fix.txt
Copy to the usb drive
From the Reatogo desktop run OTL
Press run fix
A dialogue will appear requesting the fix.txt location
Select fix.txt on the usb
Press run fix again
Once the run has completed reboot to normal windows

still not working proporly. windows wants to repair still- attempting to repair using windows repair

Could you resave the log as ansi please - I can view it in unicode but the format is wrong and I do not want to do any more until I can see exactly what is what

In the logs thread there are instructions on how to save as ansi http://forum.avast.com/index.php?topic=53253.0

there- I belive i have it in the correct coding now

OK lets try again, I will also be resetting the TCPIP stack as well on this and reconfirming the proper registry entry

Same again download fix.txt to a USB
Run OTL
Press run fix
Select fix.txt
Press run fix

Does windows say what it is trying to repair ?

no

still not working, gonna try the fix again.

I think i may be getting somewhere. It tried to boot windows before it asked to do a system repair.
gonna repair off of the windows 7 disk and report back when its done.

edit- not just progress major progress! I have regained access to the factory backup image

OK failing that I will do a full registry change for that key as opposed to the value section

no luck with the repair

Essexboy logs out around midnight UK time…he will be back tomorrow :wink:

Could you run this fresh scan.txt please as I want to confirm that the registry change stuck

Ill have it up by about 4:00 pm central time, I have school during the day

here is the proper scan results- I made sure it was in the right programming language this time.

OK it took - at what stage does windows get to before it locks ?