Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Please can someone have a look and advise me on what to do next? The message is coming up every time I go to a webpage, and even if I click back on an open tab on a page I have already been to.
1. Open notepad and copy/paste the text present inside the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
FRST’s FixList
Start
C:\ProgramData\Browser Manager
C:\Users\test\AppData\Local\Temp\drm_dialogs.dll
C:\Users\test\AppData\Local\Temp\drm_dyndata_7330014.dll
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.claro-search.com/?affID=117449&tt=4612_6&babsrc=HP_ss&mntrId=caca63b40000000000007e2f68b275f2
HKCU\Software\Microsoft\Internet Explorer\Main,bProtector Start Page = http://www.claro-search.com/?affID=117449&tt=4612_6&babsrc=HP_ss&mntrId=caca63b40000000000007e2f68b275f2
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - bProtectorDefaultScope {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
SearchScopes: HKCU - {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} URL = http://www.claro-search.com/?q={searchTerms}&affID=117449&tt=4612_6&babsrc=SP_ss&mntrId=caca63b40000000000007e2f68b275f2
Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
CHR Plugin: (Kaspersky Anti-Virus) - C:\Users\test\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjldcfjmnllhmgjclecdnfampinooman\12.0.0.374_0\plugin/npABPlugin.dll No File
CHR Plugin: (Kaspersky Anti-Virus) - C:\Users\test\AppData\Local\Google\Chrome\User Data\Default\Extensions\jagncdcchgajhfhijbbhecadmaiegcmh\12.0.0.477_0\plugin/npVKPlugin.dll No File
CHR Plugin: (Kaspersky Anti-Virus) - C:\Users\test\AppData\Local\Google\Chrome\User Data\Default\Extensions\dchlnpcodkpfdpacogkljefecpegganj\12.0.0.477_0\plugin/npUrlAdvisor.dll No File
CHR HKLM-x32\...\Chrome\Extension: [pgafcinpmmpklohkojmllohdhomoefph] - C:\ProgramData\Browser Manager\2.3.796.11\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.crx [2011-12-12]
End
2. Save notepad as fixlist.txt to your Desktop. NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply. Note: If the tool warned you about the outdated version please download and run the updated version.
[*]Close any open browsers
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*]Double click on zoek.exe to run the tool . Please wait while the tool does not start…