Without a willingness to help, you’re wait for a resolution may take quite some time.
This is a help forum but sometimes Avast can’t duplicate the problem on their test systems.
They aren’t running your computer with all of it’s different configurations and programs.
They therefore ask you to share the information from various logs.
Most of us don’t have your problem so if you want your problem solved, you’ll need to help Avast help you.
Without that, well, it’s your computer and your problem.
