The year subscription has expired on my laptop and I get the red message window. I click on that then hit the renewal home editon button. I did this more than 24hrs. ago and have not received any renewal keys. I have registered again from the laptop and registered from my home desktop. I have Avast the home edition on my desktop also. Can I just use the key for it? I do not have any spam filters turned on.
If they are both free editions, the key can be copied and used on the other computer.
I’m assuming that you’re using 4.8?
If you’re using 5, then there is no email. Once you complete the registration, that’s it. It should just say “Registered”. There are no emails anymore.
Now, there are registration “keys” (or license), but that’s only for the paid products.
They are both 4.8 free editions. I will try to use the one from my desktop. I am just surprised I haven’t received an email from Avast. I renewed both my desktops recently with no problems.
I tried using the key from my desktop and it won’t do anything when I paste it in and hit “OK”.
Two days now and no key for 4.8. Has Avast stopped supporting 4.8?
http://www.avast.com/en-gb/registration-free-antivirus.php
That should help you.
I have already been through this several times reregistering and it always says it went though but I never get anything back from Avast.
Try this link and if you don’t get anything back you are going to have to consider the email is getting bounced by an ISP spam filter, in which case try a free email account like Yahoo or Gmail as that has got past that blockage in the past.
- You could also try the SSL Registration Page (avast! 4.x only): https://secure.avast.com/scripts/register.php?lang=ENG. Select the My registration key has expired, I need a new one option and complete the form.
I tried using my Yahoo mail account with no luck. I had to use the Yahoo addy to update my desktops. I will try the link you suggested. Could it be that Avast is no longer wanting people to renew 4.8? Thanks for the info.
Edited: I just tried the above link and got a message that the page does not exist.
You’re welcome.
That isn’t the case as 4.8 is still supported and is the only option for those using win9.x or winME, so that isn’t the reason.
I tried this link and ordered an activation key 2 days ago: it took only 10 minutes to be delivered.
There must be something with your Email Provider’s server going wrong.
Use a gmail account.
I used a yahoo mail addy a few weeks ago to get my desktop renewal code. I used the yahoo addy again and got no reply.
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Yes; use a Gmail account. Yahoo antispam policy is something that would deserve a daily cluebat lessons for all the responsible folks out there until they are all blue. They are routinely rejecting absolutely legitimate email for no good reason and forcing people to go thru their obnoxious paperwork every couple of weeks to get whitelisted, only for the email to get dropped again couple weeks later. So, once again - use a Gmail account.
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Unfortunately Gmail requires you to have a mobile phone with texting capability to receive your verification code which I do not have.
Perhaps you do have a friend with a mobile phone…?
According to this: http://www.solidindian.com/create-gmail-account-without-mobile-number/ you can set up an account without mobile phone. I can’t check that from europe, sorry.
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Google offers the option “voice call” - your verification code will be transmitted by a normal telephone call to you.
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I have a GMail account since February, 2007. I didnt’ give them my cell phone number, nor ISP email account, nor any other personal information. Maybe things have changed since then, but looking at the GMail registration page, it looks like it isn’t necessary.
I tried this morning and the only option it gave me was SMS delivery by text mail. I did not get any voice call options.
I had already tried what the link suggests. I just went back in and tried to sign up for it and now get the voice call option. I used that and got a verification call within seconds.
Thanks for the help.